Reviews
Great experience
I purchased a new vehicle, got exactly what I wanted and a good price without haggling. My salesperson Paul was knowledgeable and attentive. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience for first time buyer
I just bought my very first vehicle a 2015 Jeep Grand Cherokee! I had the pleasure to be attended by James who was super friendly and easy going. He kept us laughing and comfortable through what was a very nerve wracking experience for me. Thank you so much! Would definitely recommend others to come to this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were very accommodating and no pressure tactics from sa
The sales, financial representative, service department and parts accommodationed all of my requests in a professional manner without rushing me into unnecessary decisions. I drove 40 miles to purchase my vehicle through them for a first time experience with their dealership. No regrets
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
Westgate had just the car we were looking for, no pressure. John took great care of us. Great trade in value and great customer service. Smooth transaction!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
In and Out!
I reluctantly went to the dealership as I did not want to spend my entire day off trying to get get a good deal. The entire process probably took 3 hours at the most and I can honestly say this is the best deal I have ever gotten on a vehicle. Everyone was so nice and helpful. I would definitely recommend this dealership to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Peter was very helpful. Got us where we needed to be on deal
I'm not a big fan of the car buying process in general and I feel that it's stacked against the individual from the get-go but.... Peter was very helpful working out a deal for the vehicle that I was interested in. They even put it up on the rack in the service department so I could look at the engine and drivetrain from underneath, which really sealed the deal for me as a mechanic
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Overcame Manufacture's delay
There was a serious delay by the manufacturer in getting the dealership my truck (2019 RAM 1500) due to some custom options. None of the delay was the fault of Westgate. They kept me in the loop and when the truck arrived, the staff made a special effort to get me in and out with my vehicle quickly. Shout out to James Battle for his efforts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people! Great deals!
My salesman James was amazing. He was very personable and fun. He had great knowledge of the fleet and helped me find exactly what I wanted. Mike made sure I was well taken care of also through the entire process. Garland worked hard for us to get the best deal possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful car buying experience!
Everyone in this store was super nice! Sales man, sales manager, finance manager, I have a great experience & will be sending other clientele to the wake forest branch. Much better sale, than the one experienced off hwy 70!! A big thanks to everyone that helped with the service & for just being polite! We will return to this west gate for any further car or suv purchases!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Taylor Smart was great
Went in looking for a used truck. Test drove several vehicles and pleased with Taylor Smarts patience and professional demeanor. Ended up buying one the same day. Was able to negotiate a fair value on my trade-in. All and all was pleased with the process, the professional staff and my new truck. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car