Reviews
Very efficient and helpful helping me choose my new car....
Very efficient and helpful helping me choose my new car. Have not had a car dealer experience in a long time and this exceeded my expectations..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
This place is great. Kendall was a big help. Great...
This place is great. Kendall was a big help. Great service and friendly people. I would recommend this place
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business, Francis, and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Very friendly staff, kept me updated on the status of my...
Very friendly staff, kept me updated on the status of my vehicle during my visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. We look forward to serving you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
I was greeted immediately upon arriving and escorted...
I was greeted immediately upon arriving and escorted inside to check in, everyone was polite and professional and my service was completed quickly and accurately. Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us, Ashley. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with our team, and we look forward to working with you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Got me in and out within an hour while I waited. Clean...
Got me in and out within an hour while I waited. Clean and Friendly. I would rather get a Brown bear wash coupon,they have more locations for a car wash.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Peter, for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
My visit was my first and I was early. They were very...
My visit was my first and I was early. They were very nice and did what was scheduled. I was notified of a filter set that needed changing and they took care of that as well. They replaced a warrenty part at no charge. Since this was a warrenty oil change and check, the service person could of confirmed that the car was within parameters of that mileage check.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Friendly people, I am happy to have them work on my car....
Friendly people, I am happy to have them work on my car. I know it will be done right and without surprise charges.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
They found the problem and fixed it right away. 👍👍...
They found the problem and fixed it right away. 👍👍 Awesome job. I would recommend Sunset Kia to anyone…
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Isa, Thank you so much for your excellent review! We are so glad that Kendel had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
They got me in and got me taken care of in good time...
They got me in and got me taken care of in good time Jennifer was helpful and friendly
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Jennifer here at Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Outstanding. Dean kept me informed as to how the repair...
Outstanding. Dean kept me informed as to how the repair was progressing, and when he found out it couldn’t be completed that day ensured the necessary part was ordered and arranged for my transportation to home and then back to Kia the next day. His attention and dedication to getting the job done right turned what could have been a bad experience into an unexpectedly pleasant one. His professionalism reflects positively on Sunset Kia and I would not hesitate to refer others this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!