Reviews
The person I’ve had the most contact with is Jennifer...
The person I’ve had the most contact with is Jennifer Gordon. She is outstanding - polite, professional and informative. my daughter, the person who brings the car in, is often stressed. Jennifer’s able to be reassuring and calming to her. What a great team member you have!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Louise, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jennifer here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Dean,Was super friendly and kind and was so sweet and...
Dean, Was super friendly and kind and was so sweet and did an amazing service job in my vehicle !! And I will be be back to request him to service my vehicle next time !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for Dean in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Great people, good service. The sales and finance people...
Great people, good service. The sales and finance people REALLY went out of there way and some to make things happen. Would recommend sunset to anyone Thanks guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback on your recent visit to Sunset Kia of Auburn. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
I came in for an oil change and got a complimentary car...
I came in for an oil change and got a complimentary car wash and vacuum and had a great experience with the customer service representative that served me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5 star review! We are thrilled that you had a positive experience at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
I had a great experience with Sunset Kia. Brandon was...
I had a great experience with Sunset Kia. Brandon was very knowledgeable and made the buying process really easy. Joe in financing was kind and thorough. I will definitely refer others to this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that Brandon and Joe provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Every time I come in for my oil change I’m treated with...
Every time I come in for my oil change I’m treated with the upmost respect. I wanna thank dean and all the crew for the wonderful work they do!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Great service! Very knowledgeable and friendly. Brought...
Great service! Very knowledgeable and friendly. Brought my car in for the 15,000 mile service, expected service to take 4 hours, but it was ready early!! Worked out perfectly for our day😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Kathi, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
The courtesy, knowledge and attention to detail that the...
The courtesy, knowledge and attention to detail that the service rep showed was outstanding. The timing of the service from Dockton was done professionally and without a problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Very friendly staff. The service very quick. I dropped...
Very friendly staff. The service very quick. I dropped off my car in the morning and I was able to pick it up only a couple hours later.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Sunset Kia of Auburn, Krystal. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Excellent service, everyone kind, pleasant and...
Excellent service, everyone kind, pleasant and professional. On top of Covid protocols and safety. Waiting area clean, girl that checked me in for service appointment very friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear that your experience here at Sunset Kia of Auburn felt safe and pleasant. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!