Reviews
My husband took my Honda to dealer for regular
My husband took my Honda to dealer for regular maintenance, oil change, tire rotation, etc. Two days later I noticed oil on the garage floor under the car. My husband checked and found the oil pan drain plug only "finger tight". He was able to tighten it but I worry what would have happened if I had been on a trip or if the plug would have come completely out. I drive locally on electric but an oil leak out on the road wouldn't have been noticed until engine damage. I am deducting two stars for a review of this dealership for what could have been. It was caught before damage occurred but now I have doubts about taking the car into dealer for service.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, We are sorry to hear about this experience and please know this is not up to the standards that we always aim for with all our customers. At your earliest convenience, please give us a call @ (910)-777-5828 and ask for Robert Tate. We want to try to make this right for you. Thank you
Hans was more than fantastic to work with in purchasing
Hans was more than fantastic to work with in purchasing my new car. I highly recommend you look for him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jacalyn Mcpherson, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Claude Hunter was wonderful to work with.
Claude Hunter was wonderful to work with. Very helpful and friendly. Thank you for your help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dreapowell, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Claude Hunter effectively represented the dealership,
Claude Hunter effectively represented the dealership, ensuring our new HR-V purchase was a delightful experience. Appreciation to Claude for looking after my mother, and kudos to Stevenson Hendrick for delivering a clean, safe, and enjoyable buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rongeraldjr, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. Please don't hesitate to reach out if there's anything additional we can do for you.
Gary O’Neal helps me out each time I come in.
Gary O’Neal helps me out each time I come in. He is awesome hands down I appreciate everything he does. Thank you for all that you do
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andreana Bowen, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent customer service!
Excellent customer service!! I was very appreciative of Bud and Shane's expertise and patience in working out the perfect deal for me! I would highly recommend this dealership to all family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cljacobs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We arrived later in the evening.
We arrived later in the evening. Hans Merten was my sales person and he was great. He found the car I came in to see. We did our test drive with him and was very satisfied. He stayed past the open hours to help us finish our business. I am very pleased with my Camry that I came to see and eventually purchased. He has been very in touch since our purchase 48 hours ago. I highly recommend Hans...go see him if any of cars you are looking for. Thank you very much Hans.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Sherryham1965, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Just had the best time with the staff at Stevenson Honda
Just had the best time with the staff at Stevenson Honda and Jesse who helped us with my new Honda! I have bought from these guys twice now and loved both experiences with the staff I have dealt with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Lcook8390, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Wonderful experience.
Wonderful experience. Claude Hunter was the best. Great personality and very professional. He made buying a car easy. Would highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jacoballenthomas666, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Claude Hunter is friendly, upfront and incredibly
Claude Hunter is friendly, upfront and incredibly helpful. My pre owned buying process has been a pleasure and I am thrilled with my purchase. Manager Phil was pleasant and easy going. I’ve had a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Highlander, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. Please don't hesitate to reach out if there's anything additional we can do for you.