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Smart Buy Auto Sales of Meriden

(94 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 10:00am to 7:00pm
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Sales Service
Monday 10:00am–7:00pm 10:00am–7:00pm
Tuesday 10:00am–7:00pm 10:00am–7:00pm
Wednesday 10:00am–7:00pm 10:00am–7:00pm
Thursday 10:00am–7:00pm 10:00am–7:00pm
Friday 10:00am–6:00pm 10:00am–6:00pm
Saturday 10:00am–5:00pm 10:00am–5:00pm
Sunday Closed Closed
(888) 879-1390 (888) 879-1390

Reviews

(94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Hello

I had recently purchased a car .I had issues with the headlights ..they repaired them right away ..now I noticed that my convertible top is leaking in my trunk and in my rear floors ,it had been like that for awhile it has a bad oder in the trunk area .I should of payed more to detail..so now I'm stuck fixing it .which will cost me over a 1000.00 dollars ..which I'm not happy since I financed for four years ...

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joe, thank you for your feedback both positive and negative. We are sorry you are having issues with the vehicle. I know Bill as well as our owner have done everything they can to make things right!

Great Dealership!

Recently bought a used VW Jetta from Smart Buy Auto Sales. I can't say enough about how pleasant my experience was with this dealer. The sales staff was very helpful and knowledgeable. The finance person went over numerous options, took his time finding the deal that worked best for me, and was very easy to work with. After purchase I had a small problem with the AC. They fixed the problem immediately, at my convenience and at no charge. The prices are highly competitive, the selection of cars is outstanding and the showroom is clean and comfortable. However the sales staff is the star at this dealer. You won't be disappointed! I have recommended Smart Buy Auto Sales to all of my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Vicki, we're so glad that we were able to go above and beyond your expectations! Customer service is extremely important to us here at Smart Buy Auto. Thanks again for taking the time to leave us this information about your recent visit. Take care!

I wish I could give more than 5 stars!!!

Smart buy auto is a great place. I went there and was greeted by the Most friendly sales team EVER. I found the car I was looking for right away. Phil was absolutely amazing with helping me get into my Nissan Altima. EVERYONE was so nice and patient and helpful. I really cant say enough about this place. Brendon was great as well. Phil went over every detail perfectly. I went there to pick up my car and it was all washed, cleaned and gased up for me. Thank you again to everyone who works there but especially Phil and Brandon. I absolutely love my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Pamela, we're so glad that we were able to go above and beyond your expectations! Customer service is so important to us! Thanks again for taking the time to leave us this information about your recent visit. Enjoy the Altima!

best place around

great prices real easy to deal with plenty of cars to choose from thanks smart buy for making it easy . love my vw jetta

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Todd, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!