Reviews
I recently had the pleasure of working with the team at
I recently had the pleasure of working with the team at BMW of South Austin, and I couldn't be more impressed! After my car was totaled, they went above and beyond to find the exact same car, which was no easy feat. Tyler Blake, my salesperson, was incredibly knowledgeable and patient, answering my countless questions with a smile. His boss, Deborah, the sales manager, was kind, focused, and instrumental in making it all happen. And Johanna's walkthrough of the new tech features got me even more excited about my new ride! The entire team at BMW of South Austin is dedicated, passionate, and truly customer-focused. I wholeheartedly recommend them to anyone looking for a exceptional car-buying experience. Thank you, team, for an unforgettable experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Cmailhes, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
It's always a pleasant, low stress experience.
It's always a pleasant, low stress experience. I was able to make an appointment, a loaner one no less, for the next day. My service associate Jax is the best. It's like just going in and talking to a friend. The facility is always clean and neat.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Logsanaustin, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always Fantastic service and a great experience.
Always Fantastic service and a great experience. They've worked with me to get a deal I'm happy with on several occasions. They genuinely care about their customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welchkellyj, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!
Love working with Jax!
Love working with Jax! She provided excellent, efficient service with clear communication and thorough updates. Highly recommend!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Katietdaly, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My service advisor, Brian Woolverton provided great
My service advisor, Brian Woolverton provided great friendly customer service during this last service visit. He accommodated my schedule which was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kelly, we really appreciate your feedback! Thank you, and have a fantastic day!
I had a great experience purchasing my first BMW at BMW
I had a great experience purchasing my first BMW at BMW of south Austin. Valeria and Heidi were a killer team and made the process as easy as possible! When I’m ready for my next car I will be back for sure!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Courtney, we are so pleased you enjoyed your visit to BMW of South Austin! We do hope we can be of assistance in the future. Take care!
Jax takes care of the details each time I need an
Jax takes care of the details each time I need an appointment. She goes over and beyond to ensure that I am informed each step of the way and completes follow up timely. This helps me plan my day and is greatly appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cmressmann, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Brian is the man.
Brian is the man. Very quick and prompt to help on our needs. Also other staff look happy as well helping customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mallarie, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Best dealership in the south central Texas area to get
Best dealership in the south central Texas area to get your BMW or MINI serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Garrett91, thank you; we appreciate your feedback! Thank you, and have a fantastic day!
I purchased a non BMW used car and it had an recall that
I purchased a non BMW used car and it had an recall that was not performed. Mike C. took the car in and had the recall performed. Even though it was not a BMW Mike took care of me. Thanks for looking out for me and my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Taylor M, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!