Reviews
Had a fantastic experience with Jorge buying my new X3 at
Had a fantastic experience with Jorge buying my new X3 at BMW of South Austin. The team here is amazing and work hard to get you into the car you want. We will be coming here for our next car too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Much better experience than the other BMW dealership in
Much better experience than the other BMW dealership in Austin. Brian has gone above and beyond in ensuring that my vehicle was repaired properly. Good/ fair pricing for routine services such as battery replacement.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had tires with screws in them that was replaced and
I had tires with screws in them that was replaced and some hail damage that was fixed as well! Brian is my go to service advisor. He always answers all my questions and takes the time to help me understand what will be done to my car. He responds super quickly and always keeps me updated! He’s the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Emma, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.
I recently brought my car in for service, and I couldn’t
I recently brought my car in for service, and I couldn’t be more impressed with the experience. From the moment I arrived, Brian was friendly, professional, and genuinely helpful. It was clear he valued my time and was committed to making the process as smooth as possible. He listened carefully to my concerns, and clearly explained what would be done. I appreciated how transparent he was about the estimated wait time and costs involved—there were no surprises, and I felt well-informed every step of the way. What stood out most to me was how respectful and attentive Brian was throughout the visit. He took the time to follow up after the service to ensure everything was running smoothly, which really shows his commitment to customer satisfaction. This was hands down one of the best service experiences I’ve had at a dealership in the past year, and I’ll absolutely be returning in the future and requesting Brian as my advisor. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Christine Kachur, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
Brian was an amazing, communicative, and helpful
Brian was an amazing, communicative, and helpful individual. I would love to continue getting services done at BMW South Austin because of him! He made sure to get things done quickly and efficiently while keeping me informed the whole time! Yay Brian!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding customer service.
Outstanding customer service. Timely repairs and affordable prices. I will definitely be coming back in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service has been very good.
The service has been very good. All the technicians have tried to figure out the charging issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Doreenlorenzo25, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Used the mobile service and Jose took great care of my
Used the mobile service and Jose took great care of my car. He did the work i was scheduled for and checked over the vehicle, adding fluids as needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stacycollins01, we really appreciate your feedback! We can't wait to see you again, have a great day.
This is the best dealer I’ve dealt with.
This is the best dealer I’ve dealt with. Fair prices on parts and enthusiasts work there and are present in the local car community and scene! If you own a bmw And need local dealer service/parts. These are the guys.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Millerengineering, we're happy to hear you had such a positive experience with our team! We look forward to seeing you at our upcoming cars and coffee event in October! Stay tuned for details!
I met Jose Barbosa through a Car Event on Saturday, and I
I met Jose Barbosa through a Car Event on Saturday, and I am genuinely impressed by his passion for BMW and sharing with us how BMW South Austin operates. I typically don't write reviews either and I just want to make it clear how he went above and beyond. Thank you again Jose for your excellent service and I really do appreciate you taking care of me brother!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Josh Roberts, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!