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(159 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DeNooyer Ford from DealerRater.

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Great friendly service!

Great friendly service! Both sales people I felt with were very knowledgeable and helpful in us getting a great deal on a solid car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

EXCELLENT!

EXCELLENT! Enjoyed the person touch. Treated very well. Dan the salesperson took personal interest in making the process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

They took great care of us.

They took great care of us. Austin was a pleasure to work with. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! It is great to hear our Staff took such great care of you! We hope to see you here again!

Ivan Johnson is the Service Manager at DeNooyer Ford.

Ivan Johnson is the Service Manager at DeNooyer Ford. There was some miscommunication with the service team and I and Ivan cleared it up for me. Great customer service Ivan. Thank you. I'll be back for my vehicles needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Denooyer Ford is always a fantastic experience

Worked with Austin Voss over at Denooyer last week and he was impeccable. Just an incredible experience. We've gotten our last several vehicles here and have had awesome customer service every single time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Donald, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

My experience purchasing my Explorer Timberline was

My experience purchasing my Explorer Timberline was great! They were so easy to work with, and got me in and out way faster than other dealerships I've been to locally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi Joe, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Friendly, Dan and Todd went the extra mile to assure my

Friendly, Dan and Todd went the extra mile to assure my satisfaction, knowledgable and responsive to questions, patient with electric car operator instructions, great job, every dealer should aspire to be as good.,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great job.

Great job. The finance department was great. Never did talk to me about a releasing, but I also told them I wanted to purchase my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The salesman at Denooyer worked with me to find the truck

The salesman at Denooyer worked with me to find the truck I have been looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bad service

Been in three times for an oil change I had to fight with him about getting it right put the wrong oil in it and then I had a problem with my undercarriage cover coming loose had to fight with him about that bad service department if you can't get an oil change right how do you expect me to bring it in for anything else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Bruce, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (269) 649-1022 so we can assist you further.