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(152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DeNooyer Ford from DealerRater.

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Customer Service Above the Rest!

DeNooyer Ford does such fantastic work. They are respectful, professional, and always on time. Jared provided a video update, explaining what the service techs had found, which was incredibly helpful. Another *very* small touch that I appreciated was that the professionals walked around the plexiglass barrier to hand me my paperwork, rather than just pass it over the top. These small features really make them stand out from their competitors. Well done, DeNooyer Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Everything was fine. Had oil change, tire rotation and...

Everything was fine. Had oil change, tire rotation and general checkup. The dealership is making some changes for the good of the customers. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have a long standing customer relationship with...

I have a long standing customer relationship with DeNooyer Ford, repeat customer and for all of my service needs. As far as the buying/leasing process it is quick and painless, friendly treat you like family from start to finish, my wife and I always leave there happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I loved the family feel while there. I never felt like...

I loved the family feel while there. I never felt like anyone only talked to one of us - it was always both of us! Kudos. We were given all the information to make informed decisions through out the process. In the end, we got our truck, warranty and the satisfaction of feeling good about everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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In person I was satisfied they took care of the problem...

In person I was satisfied they took care of the problem just fine ,service writer was pleasant and it took the time they said, although trying to communicate by phone was a problem not happy with that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Customer

Small dealership with friendly, hometown feel and rates significantly better than a larger dealership I contacted first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Kathryn, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

2021 ford f150

great experience,could not have been any better new car sales manager ALAINA and salesperson PAXTON were the best.I am very picky on details.They took the time and answered every question and let us test drive the vehicles to make sure it was right for us.would recommend this dealership and its personell to anyone.they should get more than a five star rating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mark, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Denooyer Ford

Great experience with my service recently at Denooyer Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Anthony, thank you for taking the time out of your day to tell us about your experience. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

The first service appointment for my F150

Scheduling service was quick and easy. I like that I always speak to a person when scheduling service rather than an automated system. The service was professional, friendly and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

Transit service

Looking forward to the remodeled dealership. I'm trying to log out and this darn form wants a long review after I answered all the questions. Don't look for me to do another review in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Charles, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!