Denooyer Ford

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
52 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 14, 2020

    Very helpful from start to finish. Professional and friendly and made the impossible possible! We feel we got a great deal and we absolutely love our... new to us Journey!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are happy we could make your experience a positive one! Thank you for choosing DeNooyer Ford, and we hope to see you again soon. Take care!

  • 5.0 out of 5
    September 11, 2020

    Dealer needs to update the service drive in area. Customer lounge needs updating.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    August 23, 2020

    After shopping several dealerships and leaving very dissatisfied with them I went to Denooyer Ford in Vicksburg Michigan.I got a Ford Ranger from them.Very... friendly and helpful staff.I was given a very fair amount for my trade in and will take all my future business to them.Thanks again Dan and all the staff there.If you are looking for a new Ford definitely go see them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Roger, thank you for your kind words and congratulations on your new Ranger! If you ever need anything else from us, please feel free to give us a cal...l or stop by. Have an awesome day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 4.0 out of 5
    August 17, 2020

    Several. Instances with purchase such as after buying within a month a major part had to be replaced! What happened to the points of check we were told... about. Kind of a joke.And then we had to pay a deductible to have it fixed! Finally fixed...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    James, we appreciate your feedback of our Staff's service! We hope to be of service to you again! Take care!

  • 4.0 out of 5
    August 17, 2020

    We love our salesman, Rod and have been going to him for years. But the finance person was horrible, rude, made me wait 3 hours and the reason we will... probably never go back. We wanted to finance directly through our credit union and he wouldn?t allow it. He was very condensending and did not wear a mask when I was in his office. Never again will I deal with someone like this, ever!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    August 10, 2020

    Repair was done well and inexpensively. It took four days, however, when it should have taken one. (Hence customer service mark.)

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Charles, we appreciate your feedback of our Staff's service. We're always here to provide exceptional service at a great value -- if there is anything... else we can do to assist you, please let us know! Take care!

  • 5.0 out of 5
    August 3, 2020

    I had to get my car in for a tire repair.. they was able to squeeze me in on there already busy day and was able to get it repaired quickly.. the facility... was clean and supplied with hand sanitizer and mask . All the employees was very friendly and respectful on the safe distance.. I would highly recommend Denooyer for your vehicle needs..

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Betty, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if you have any additional questions abo...ut services you received and thank you again for choosing DeNooyer Ford!

  • 4.0 out of 5
    August 1, 2020

    I gave the dealer a copy of the bill sheet I was looking at and they true said that vehicles were comparable and they are not so I did not work over it... very well and I am very dissatisfied with the dealer for doing that to me

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Todd, thank you for your wonderful response to the quality of service our Staff provides! We are happy we could make your experience a positive one! P...lease let us know if you have any additional questions about services you received and thank you again for choosing DeNooyer Ford!

  • 3.0 out of 5
    July 31, 2020

    Routing oil change and tire rotation. waited for maint to be completed

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 10, 2020

    Excellent service. Friendly staff and technicians. Convenient location.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Craig, thank you for your kind review; we are happy to pass along your comments to the team here at DeNooyer Ford! We look forward to your next visit!... Take care!

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