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Auto Nova

(54 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–7:00pm
Tuesday 8:00am–7:00pm 8:00am–7:00pm
Wednesday 8:00am–7:00pm 8:00am–7:00pm
Thursday 8:00am–7:00pm 8:00am–7:00pm
Friday 8:00am–7:00pm 8:00am–7:00pm
Saturday 8:00am–7:00pm 8:00am–7:00pm
Sunday 8:00am–7:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(314) 405-9073 (314) 405-9073

Reviews

(54 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Nova from DealerRater.

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Worst Car Buying Experience – Avoid Auto Nova!

Worst Car Buying Experience – Avoid Auto Nova! I had one of the worst experiences at Auto Nova, and I strongly advise others to stay away. The person I dealt with, Mehmet, who claims to be the manager, was extremely aggressive, rude, and unprofessional throughout the process. He made the entire buying experience stressful and uncomfortable. After purchasing the car, the dealership completely stopped caring about customer service. There’s no proper after-sales support, and the owner is never available to escalate concerns. Mehmet continues to act as the sole point of contact, which only makes things worse given his attitude. If you're expecting professionalism, respect, or any post-sale assistance, Auto Nova is not the place. Save yourself the frustration and take your business elsewhere. I deeply regret trusting this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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a dynamic, professional and friendly team.

a dynamic, professional and friendly team. Visit Autonava to drive your car. Thank you highly recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Baha is a professional, stand-up guy!

Baha is a professional, stand-up guy! Made everything quick and painless for the entire transaction!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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very nice people.

very nice people. very helpful and patient. i love the car that i got today

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I picked up a car from them and within 1 hr the engine

I picked up a car from them and within 1 hr the engine failed. The warranty company they said would cover it denied the clam said it was preexisting and would not cover it !!! I have a large paperweight and they won’t do a thing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience received service for the second time

Awesome experience received service for the second time in 4 months. Great place to buy a car from again and again thank you, autonova.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I requested information in their lowest dollar if I paid

I requested information in their lowest dollar if I paid cash and they have not got back to me at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Helpful, fast & knowledgeable.

Helpful, fast & knowledgeable. Answered any questions we had & helped us buy the car we looked at.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought 2017 Kia Soul and it works pretty good.

I bought 2017 Kia Soul and it works pretty good. I really like their cooperation and hospitality. Their prices are fairly less than average prices on carfax. I would highly recommend the new buyers to visit them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great costumer service.

Great costumer service. There ara a lot of car option in there. It was really good experience . Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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