Reviews
Worst Car Buying Experience – Avoid Auto Nova!
Worst Car Buying Experience – Avoid Auto Nova! I had one of the worst experiences at Auto Nova, and I strongly advise others to stay away. The person I dealt with, Mehmet, who claims to be the manager, was extremely aggressive, rude, and unprofessional throughout the process. He made the entire buying experience stressful and uncomfortable. After purchasing the car, the dealership completely stopped caring about customer service. There’s no proper after-sales support, and the owner is never available to escalate concerns. Mehmet continues to act as the sole point of contact, which only makes things worse given his attitude. If you're expecting professionalism, respect, or any post-sale assistance, Auto Nova is not the place. Save yourself the frustration and take your business elsewhere. I deeply regret trusting this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
a dynamic, professional and friendly team.
a dynamic, professional and friendly team. Visit Autonava to drive your car. Thank you highly recommended
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Baha is a professional, stand-up guy!
Baha is a professional, stand-up guy! Made everything quick and painless for the entire transaction!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
very nice people.
very nice people. very helpful and patient. i love the car that i got today
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I picked up a car from them and within 1 hr the engine
I picked up a car from them and within 1 hr the engine failed. The warranty company they said would cover it denied the clam said it was preexisting and would not cover it !!! I have a large paperweight and they won’t do a thing
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience received service for the second time
Awesome experience received service for the second time in 4 months. Great place to buy a car from again and again thank you, autonova.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I requested information in their lowest dollar if I paid
I requested information in their lowest dollar if I paid cash and they have not got back to me at all
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Helpful, fast & knowledgeable.
Helpful, fast & knowledgeable. Answered any questions we had & helped us buy the car we looked at.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought 2017 Kia Soul and it works pretty good.
I bought 2017 Kia Soul and it works pretty good. I really like their cooperation and hospitality. Their prices are fairly less than average prices on carfax. I would highly recommend the new buyers to visit them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great costumer service.
Great costumer service. There ara a lot of car option in there. It was really good experience . Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase