Reviews
The dealer was 2.
The dealer was 2.5 hours from my house. I informed them on Tuesday we'd be there Friday to buy the car of there wasn't anything glaringly wrong with it. We were over 90 minutes into the 2.5 hour drive when they called to tell us they'd sold it even though they knew we were coming. I could live with the sold part if we didn't waste over 3 hours of our day before finding out. Needless to say I won't be going there again.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ben, this is not typical Guest Experience for us and I would like to touch base and see what I can do to remedy your experience with us. Can you give me a call at your earliest convenience? -Anna Morrison, General Manager, 402-393-7000
I needed a new car and shopped around to 3 different
I needed a new car and shopped around to 3 different dealers. VW, Carmax, and Audi. Audi had the most expensive cars but also offered me the most for trade in and had the best customer service. I felt well taken care of. I gave them my budget and test drove a few cars. I didn't feel like the dealers were pushy or trying to upsell me which was nice. You do pay more for an Audi, but I feel like I got more too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jordan, thank you so much for your feedback on your experience and allowing us the opportunity to earn your business. We appreciate the review! -Anna Morrison, General Manager
Greg was excellent to work with in recently buying 2024
Greg was excellent to work with in recently buying 2024 BMW 340M. Beautiful car and very smooth process completing paperwork from a distance
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the five stars Mary! We greatly appreciate the review! -Anna Morrison, General Manager
Greg was extremely helpful when we recently purchased a
Greg was extremely helpful when we recently purchased a beautiful 2024 BMW 340M. We did this from a distance with the car delivered to us in So Dak. Excellent service from Audi Omaha very much appreciated!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mary, thank you so much for your glowing review of Greg and the team! We appreciate the opportunity to work with you on your purchase! -Anna Morrison, General Manager
I purchased a used BMW from this dealership.
I purchased a used BMW from this dealership. They provided a 3 month warranty with it and seems for a good reason. I took the car to my local BMW dealership shortly after purchase and really wish I would have done it in enough time to just return the car. The BMW service center found $14k worth of issues. While most were covered by the warranty, I still was out $250 for the warranty deductible. This dealer wasn't willing to help with those costs and even after 4 more months am still seeing issues with the car. More repairs and issues have come up and I'm regretting my choice in this dealership. I should have listened to my gut when I saw this car purchased and seemingly returned in the past but they assured me it was just a normal issue with the sale. I would not recommend this dealer and feel they have shady used car practices. I would expect more from a luxury dealer as should you by going somewhere else. My purchase was in April of 2024. We have only put around 3k miles on it since then and are now selling it due to the ongoing issues. My Google review had someone from the dealer reach out to investigate, just to never follow up again as they committed to do so.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Gregory was great to work with.
Gregory was great to work with. We will be back when we are ready to buy again. Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carley, thank you so much for your review! We appreciate the opportunity to work with you! -Anna Morrison, General Manager
Greg at Audi Omaha is my new favorite Car guy.
Greg at Audi Omaha is my new favorite Car guy. Thank you so much for just thinking about all the small details that go into customer mind when selecting a car. This process in the past drove me nuts-- But Greg made me feel like I was part of the Audi Family. I just moved back to Omaha and was so stressed on finding a guy who would treat me with fairness and integrity. No haggling No weird talk going but to his manager trying to get this or that. He was in control and left feeling like I made a friend. Ask him about his Horse story standing next to gate. I laughed and its been a long time. Thank you for that man -- appreciated my experience and will be back soon!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Omaha and with Greg! Our goal is to make your search and potential purchase with us as easy and comfortable as possible. Thank you for your kind words, welcome to the Audi Omaha family! -Anna Morrison, General Manager
God Bless and Audi Omaha have the Happiest of Holidays!!
Vlad made our car buying experience smooth and easy.
Vlad made our car buying experience smooth and easy. He was helpful in finding the car we were looking for. He was quick in responses, flexible in meeting with us and was very knowledgeable. He made sure he knew our needs to better guide us to finding the perfect vehicle. Mae was awesome in the delivery and walked us through all the steps. Audi of Omaha was great to work with. This is our second positive experience with this dealership!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Melissa, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Omaha! We are always more than happy to assist you if anything else comes up. Take care!
Our new car buying experience at Audi Omaha was so
Our new car buying experience at Audi Omaha was so smooth. We worked with Vlad on buying a new car. He was knowledgeable and took the time to find out what our needs were. He offered options and never made us feel pressured. He was professional and attentive and was quick to respond to questions. The showroom and delivery room is beautiful Mae was awesome during the delivery and walked us through every step to ensure we were comfortable. This was a stress free and easy process. Vlad at Audi Omaha comes highly recommended! This was our second time working with this dealership in the past year and both were very positive experiences.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Melissa, reviews like this mean the world to us! We are so happy you enjoyed your experience with Vlad and Audi Omaha. Please let me know if we can be of any assistance down the road!
Kamel was so great to work with again!
Kamel was so great to work with again! We have bought several cars from him at Audi Omaha . He makes the process so easy and the professionalism shown by him, and the the GM and all of the service technicians and customer service cannot be beat.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sandy, we are very happy to have provided you with such a positive experience! We are very happy That Kamel and Audi Omaha were about to provide you with such a positive experience!