Reviews
sean k
Our sales rep was very friendly, quick and efficient. He made the process very easy for my husband and I. We would recommend others to come here to purchase a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Moses @ Hgreg
Moses was a great salesperson. He was very patient and helpful also worked with my whole family to help us get in cars we all love ! He sold my sister her Benz and also myself a Kia 2020 optima that I love so far . All in all a wonderful dealer and when you go to HGREG In Orlando I promise you won’t be disappointed. I drove from Daytona Beach to Orlando just to work with him 10/10 highly recommended!!! 😊 He made the process so much smoother than I anticipated!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Experience
I am writing this review to tell you about my experience with Charles Moore. He was ver professional and polite. Never rushing me. He explained the process and answered all my questions. He was Excellent. Thanks Charles
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Amazing customer service! ☆☆☆☆☆
I highly reccomend Hgreg Orlando, they provided the the best and most transparent experience you can get while buying a car. Charles Moore went above and beyond to make sure I was happy and completely taken care of. Financing was easy as their credit application was very fast! Amazing customer service! ☆☆☆☆☆
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
sean k
Great customer service! Fast, easy and great vehicle selection Sean took the time to show me around and explain the entire process. I will return to buy another car and will recommend to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Disappointing Service
If you are thinking of buying a car from HGreg make sure to have an independent mechanic look at it first. Bought a car for our son in August before he went to school there and the day after he drove it off the lot the engine light came on. HGreg had him bring it back to their service department the following week and they said they "fixed" it and all it was that the battery and ac needed to be recharged. Three weeks later the engine light came on again, but it was over the weekend so HGreg said we'd have to call back on Monday to arrange service. I had my son take to a mechanic by campus and that our friends recommended to us and they told us that whole ac was shot along with a few other things that would be $2500 to fix. I ended up paying for it and car runs great and hasn't had any problems since. I didnt expect HGreg to fully reimburse me since it was my decision to go elsewhere, but I contacted HGreg twice and asked them for half and they have completely blown me off. Our sales rep Carlos was nice, but he even noted during test dry the ac seemed warm and that might need to be looked at. Don't trust their service department...spend the few extra bucks to have someone else check out. I wish we did!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
SHOUT OUT TO DAIRO MORENO
Dairo Moreno at HGreg was able to help me find a car I genuinely liked and finish everything in less than an hour. He went out of his way to help me find a car that was better then what I could ever imagine. I had my eye on a car already from HGREG but he was patient and showed me other cars so that I had more options. Thank you Dairo!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
10/10
Kyle Bonilla was great! He helped my mother find the right car for her. Kyle was very helpful and very professional, 10/10 experience. Thank you sir!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sean K
Sean made the whole process simple and was very knowledgeable. Would definitely recommend. Was very fast and friendly. Will come back for next car. Rob
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
sean k
Sean is very helpful, positive attitude, willing to help, i would recommend him at any time. went above and beyond to help me with what I'm looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase