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HGreg.com Orlando

(1,555 reviews)
Visit HGreg.com Orlando
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,555 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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sean k

Our sales rep was very friendly, quick and efficient. He made the process very easy for my husband and I. We would recommend others to come here to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Moses @ Hgreg

Moses was a great salesperson. He was very patient and helpful also worked with my whole family to help us get in cars we all love ! He sold my sister her Benz and also myself a Kia 2020 optima that I love so far . All in all a wonderful dealer and when you go to HGREG In Orlando I promise you won’t be disappointed. I drove from Daytona Beach to Orlando just to work with him 10/10 highly recommended!!! 😊 He made the process so much smoother than I anticipated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Experience

I am writing this review to tell you about my experience with Charles Moore. He was ver professional and polite. Never rushing me. He explained the process and answered all my questions. He was Excellent. Thanks Charles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Amazing customer service! ☆☆☆☆☆

I highly reccomend Hgreg Orlando, they provided the the best and most transparent experience you can get while buying a car. Charles Moore went above and beyond to make sure I was happy and completely taken care of. Financing was easy as their credit application was very fast! Amazing customer service! ☆☆☆☆☆

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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sean k

Great customer service! Fast, easy and great vehicle selection Sean took the time to show me around and explain the entire process. I will return to buy another car and will recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Disappointing Service

If you are thinking of buying a car from HGreg make sure to have an independent mechanic look at it first. Bought a car for our son in August before he went to school there and the day after he drove it off the lot the engine light came on. HGreg had him bring it back to their service department the following week and they said they "fixed" it and all it was that the battery and ac needed to be recharged. Three weeks later the engine light came on again, but it was over the weekend so HGreg said we'd have to call back on Monday to arrange service. I had my son take to a mechanic by campus and that our friends recommended to us and they told us that whole ac was shot along with a few other things that would be $2500 to fix. I ended up paying for it and car runs great and hasn't had any problems since. I didnt expect HGreg to fully reimburse me since it was my decision to go elsewhere, but I contacted HGreg twice and asked them for half and they have completely blown me off. Our sales rep Carlos was nice, but he even noted during test dry the ac seemed warm and that might need to be looked at. Don't trust their service department...spend the few extra bucks to have someone else check out. I wish we did!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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SHOUT OUT TO DAIRO MORENO

Dairo Moreno at HGreg was able to help me find a car I genuinely liked and finish everything in less than an hour. He went out of his way to help me find a car that was better then what I could ever imagine. I had my eye on a car already from HGREG but he was patient and showed me other cars so that I had more options. Thank you Dairo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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10/10

Kyle Bonilla was great! He helped my mother find the right car for her. Kyle was very helpful and very professional, 10/10 experience. Thank you sir!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sean K

Sean made the whole process simple and was very knowledgeable. Would definitely recommend. Was very fast and friendly. Will come back for next car. Rob

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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sean k

Sean is very helpful, positive attitude, willing to help, i would recommend him at any time. went above and beyond to help me with what I'm looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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