Reviews
Don't buy a car from Hgregg
I purchased a BMW online from Dallas and had it transported from Hgregg to Dallas TX, cash purchase..it has been over 6 months and I still haven't received a title for my car, when I call no reply..emails no reply, my salesperson Diego has not answered text messages either..the BBB needs to look into this dealership for unfair practices..they are selling cars without titles....This dealership is the worst of the worst..Don't buy a car from this dealership..there's too many legitimate dealership out there willing to offer affordable cars without the shady practices....Run like Helll from Hgregg ..!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Luis Vazquez
Walked into Hgreg and Luis Vazquez helped us out. He was very thorough and patient with me and my wife. Highly recommend him and Hgreg.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
luis vazquez
Luis welcomed and worked very well with us. He explained everything in detail. He made sure that we had enough time to look at the car. My family and I had great experience with this company and with Luis.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luis Vazquez
Luis welcomed us today with open arms, he made sure to look at all the options we had found online. He also walked us through the carfax, the car history, the mileage, the price, the savings, where the cars were from & he gave us his personal opinion on what would be best. Once we found the best option for us he walked us through everything & he then made sure we looked at every single thing for the car. The lights, the a/c, the brakes, the spare tire, the jack, the seats, the exterior of the car, etc. Luis made sure we were happy with what we had found. He has also let us test drive the car & made sure that we are happy with the car. Thank you for all your help today Luis :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
sean k
Sean K. is my sales rep. Made everything that can be done and all my options clear and understandable. I would recommend coming to check him out for all your car needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
sean k
Great customer service, outstanding process. Sean was very well knowledge and on time, very good courtesy. I will recommend this place for future buyers for sure. I will come back in the future everything was a+
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luis Vazquez
I came into today October 7 2022 and was assisted by Luis Vazquez he was very knowledgeable able the car. He know all the ins and outs of the car. I had a great experience I would recommend Luis any time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luis Vazquez
I came into today (10-7) and was assisted by Luis VazQuez he was very knowledgable able the car. He know all the ins and outs of the car
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
sean k
Great customer service, outstanding process. Sean was very well knowledge and on time, very good courtesy. I will recommend this place for future buyers for sure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luis Vazquez
Luis showed exceptional customer service from the beginning to the end. His product knowledge was beyond my expectations. Every staff member I came into contact with showed professionalism and generosity. Great overall experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase