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HGreg.com Orlando

(1,542 reviews)
Visit HGreg.com Orlando
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,542 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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Don't buy a car from Hgregg

I purchased a BMW online from Dallas and had it transported from Hgregg to Dallas TX, cash purchase..it has been over 6 months and I still haven't received a title for my car, when I call no reply..emails no reply, my salesperson Diego has not answered text messages either..the BBB needs to look into this dealership for unfair practices..they are selling cars without titles....This dealership is the worst of the worst..Don't buy a car from this dealership..there's too many legitimate dealership out there willing to offer affordable cars without the shady practices....Run like Helll from Hgregg ..!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Luis Vazquez

Walked into Hgreg and Luis Vazquez helped us out. He was very thorough and patient with me and my wife. Highly recommend him and Hgreg.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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luis vazquez

Luis welcomed and worked very well with us. He explained everything in detail. He made sure that we had enough time to look at the car. My family and I had great experience with this company and with Luis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Luis Vazquez

Luis welcomed us today with open arms, he made sure to look at all the options we had found online. He also walked us through the carfax, the car history, the mileage, the price, the savings, where the cars were from & he gave us his personal opinion on what would be best. Once we found the best option for us he walked us through everything & he then made sure we looked at every single thing for the car. The lights, the a/c, the brakes, the spare tire, the jack, the seats, the exterior of the car, etc. Luis made sure we were happy with what we had found. He has also let us test drive the car & made sure that we are happy with the car. Thank you for all your help today Luis :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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sean k

Sean K. is my sales rep. Made everything that can be done and all my options clear and understandable. I would recommend coming to check him out for all your car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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sean k

Great customer service, outstanding process. Sean was very well knowledge and on time, very good courtesy. I will recommend this place for future buyers for sure. I will come back in the future everything was a+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Luis Vazquez

I came into today October 7 2022 and was assisted by Luis Vazquez he was very knowledgeable able the car. He know all the ins and outs of the car. I had a great experience I would recommend Luis any time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Luis Vazquez

I came into today (10-7) and was assisted by Luis VazQuez he was very knowledgable able the car. He know all the ins and outs of the car

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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sean k

Great customer service, outstanding process. Sean was very well knowledge and on time, very good courtesy. I will recommend this place for future buyers for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Luis Vazquez

Luis showed exceptional customer service from the beginning to the end. His product knowledge was beyond my expectations. Every staff member I came into contact with showed professionalism and generosity. Great overall experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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