HGreg.com Orlando

That’s best and never less with Tito over at Hgreg in Orlando. Visit him

I want to start off by thanking Rudy for the amazing service and making me feel reinsured about my purchased. He never pushed me on my purchase

Rudy was amazing and a pleasure to work with. I Cant wait to trade my new Impreza in a few years and upgrade my vehicle with him again.

Great place to look at vehicles, Sean was very helpful and knows his cars, the financing was able to get me approved!

Sean was very helpful, we got a great deal on a sweet car, they have a lot to chose from

Rudy was remarkable, He made sure i was attended to and was very informative about the entire process

Super easy to talk to and a pleasure to work with, I cant even describe how please I am with my purchase! Thank you Rudy!

I have to say thank you so much to Tito at Hgreg in Orlando Florida.

Absolutely Horrible Experience — Avoid HGreg at All Costs I would strongly advise anyone to steer clear of HGreg. While our salesman was great, the rest of the experience was an absolute nightmare riddled with unethical practices, poor communication, and a complete lack of accountability. First, they added a non-optional “Elite Protection Package” for $1,500 — an outrageous hidden fee disguised as an add-on that we had no choice but to pay. Despite this, we proceeded with the purchase, even knowing the car’s AC wasn’t working. They assured us it was a simple Freon issue and gave us a written promise to fix it. Getting them to honor that promise was a battle. Calls went unanswered, voicemails ignored, and after countless attempts, they finally scheduled an appointment. I was told the repair would take a couple of hours, so I took time off work. Upon arrival, they informed me it would actually take three days — and since they don’t work weekends, I was left without transportation and no assistance from them to get a loaner. When I eventually dropped the car off, they changed their estimate from three days to a week. After finally getting the car back, it overheated on the way home. Once again, I couldn’t get anyone to answer the phone for days. When I finally reached someone, they arranged a tow and claimed to fix the issue — but just three days later, it overheated again. This time, they told me they would assess the issue and call me — but never did. After chasing them down in person, they claimed a coil needed to be ordered and that it would take another week. When I asked for help arranging alternate transportation, I requested to speak to a manager. Instead, I was met by someone who wasn’t even a manager and was told they wouldn’t fix the car because it “wasn’t promised,” since it was no longer considered an AC issue. They simply told me to take it elsewhere. To top it off, when I returned to retrieve my car, they couldn’t even find my key for an hour. I ultimately had the car looked at by another mechanic who quickly determined that HGreg had failed to properly “burp” the system, meaning air was trapped — a simple fix that should have been resolved from the start. This company is deceptive, unprofessional, and completely incompetent. I wouldn’t recommend HGreg to anyone. Save yourself the frustration and take your business elsewhere.

I had a great experience purchasing a car from Hgreg. Tito, the salesman, was fantastic—he listened to my needs, provided all the information I needed, and helped me find the perfect car. There was no pressure, just great service and transparency.