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HGreg.com Orlando

(1,572 reviews)
Visit HGreg.com Orlando
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,572 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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No refund

Initially I said I didn’t want theGap insurance but he put it on anyway. I should have walked out then. Been trying for over 8 months to get it refunded since I paid off the car in just over a year. I sent the forms twice to them! No response. This is why used car people have a bad reputation,

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

I meet Luis Vasquez at Hgreg and had a wonderful car buying experience. Luis was very helpful and took his time to help me find the right vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks

Rodney was great. He made it easy to look at cars and eventually make a purchase. I would most definitely absolutely recommend hgreg and Rodney.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Outstanding Service at HGreg

It was smooth. I was great and easy talking. Explain everything and made feel secure about the car that I chose. I'll recommend for all friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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BMW X5

Carlos Rodríguez fue mi vendedor muy amable excelente servicio confianza en nuestra compra mil gracias por todo el servicio y amabilidad en el servicio millón de graciassss!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mi carro nuevo

Hola muy buenas Tarde estoy sumamente agradecida con Carlos Rodriguez por la experiencia y lo profecional que fue conmigo para llevar acabo lo que quería. Me llevo mi bmw x5 mi guagua . Gracias gracias 🙏

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Carlos Rodriguez was AWSOME, very patient and was

Carlos Rodriguez was AWSOME, very patient and was able to answer all of our questions. I recommend this location to anyone. I’m very happy with the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

We went to Hgreg today in Orlando to buy my husband an SUV. Have to say I loved not feeling the pressure from a sales perspective. Carlos Rodriguez helped us super friendly and loved that he was bilingual. Super patient with us as we tried out different vehicles. Would highly recommend if you don’t want to deal with the constant pressure of a sales chase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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sean

Sean was professional and patient. Dealership was nice. Overall good experience. Car had a slight issue with the alignment that they were quick to offer to fix. Car as describe online.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Excellent service

Luis Vazquez was extremely helpful, knowledgeable and professional. Our buying experience was excellent and we are very pleased with the service . Vehicle was priced fairly and everything was open and upfront

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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