Reviews
I shopped at three Nissan dealers for a lightly used
I shopped at three Nissan dealers for a lightly used Nissan sedan. Route 17 Nissan had the lowest prices without the usual gimmicks and hidden fees. Manny and Enrique were super friendly and transparent. They also followed up with me afterwards. I truly look forward to purchasing my next car at Nissan Route 17 as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the thoughtful review, Jonathan! We’re glad Manny and Enrique provided a friendly and transparent experience without any gimmicks. We truly appreciate your trust and look forward to helping you again with your next car!
Our first visit/test drive/purchase discussion was a
Our first visit/test drive/purchase discussion was a disaster. We were looking for a more efficient truck for our daughter to commute to her new job and she was instantly in love with a red Ford Ranger we found on AutoTrader located at Rt 17 Nissan. The sales manger, Travis, who dealt with my husband and daugher after the test drive, tried to tack on a $3,000 'dealer prep' fee, (despite the online dealer disclosure that the quoted price was inclusive of everything except taxes, docs and registration), lowballed our trade-in and repeatedly tried to spin finiancing options when we repeatedly said we were paying cash. Thank goodness I returned the next to to try to work something out. Victor Torres and his team in sales and finance ultimately made our purchase seamless, efficient and a pleasure. Victor listened to our needs, stood by the price and disclosures quoted online and offered us an excellent value on our trade in. We drove off the lot feeling completely positive about the staff (Jamie is a gem) and the integrity of the process. And, we got an adorable truck and huge points from our girl! Awesome Save
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to review us. We are happy to hear that our staff was able to give you the deal you were looking for on your new vehicle. It was a pleasure serving you as a customer.
If I could score a 0 I would.
If I could score a 0 I would. Three hours there only to get the bait and switch tactics. Avoid at all costs.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Rob, we would like to apologize for your negative experience, as this is not how we conduct business at Route 17 Nissan. At a moment of your convenience, please contact me directly at zwhite@route46nissan.com. I look forward to speaking with you. Zah’Nasia White
Their sales team is just there to make money not make
Their sales team is just there to make money not make long lasting customers. I have knowledge of how dealerships operate my cousin owned one years back. From The overpriced warranty to $900 document fee and that doesn't include the $300 registration fee. The warranty they quoted was for $3000 and included nothing. When I called back they offered me a wrap around warranty for a $3300 and I got the same thing for my current Subaru which only cost me $2000.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to bring this review to our attention. We are sorry to hear about your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please contact me directly at zwhite@route46nissan.com. I look forward to hearing from you. Zah’Nasia White
Be careful, the price announced is not reality, in the
Be careful, the price announced is not reality, in the store they want to charge USD3k more as warranty + other fees.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Julio, we would like to apologize for your negative experience, as this is not how we conduct business at Route 17 Nissan. At a moment of your convenience, please contact me directly at zwhite@route46nissan.com. I look forward to speaking with you. Zah’Nasia White
Everyone in the sales department went over and above to
Everyone in the sales department went over and above to assure a pleasant buying experience. I would highly recommend this crew to anyone looking for a new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We're thrilled to hear that our sales team went above and beyond to ensure a great experience. Your recommendation means a lot to us, and we truly appreciate your feedback. If you need anything else, don't hesitate to reach out. Enjoy your new car!
Went to this Rt.
Went to this Rt. 17 to purchase an advertise used vehicle on the Internet and as I now see from other reviews, they again started with the ads on fees. The vehicle was not certified, but they stated they would NOT sell it without certifying it at an up charge of some $4000.00. In addition to this the Doc fee was about $900.00 with a DMV fee of another $300.00. This Dealership is not the place for honest pricing. The offer they presented for purchasing the vehicle was about $10,000.00 over the Internet pricing. Talk about bate and switch, we walked out never to return. NJ needs to regulate dealer pricing.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We would like to apologize for your negative experience, as this is not how we conduct business at Route 17 Nissan. At a moment of your convenience, please contact me directly at zwhite@route46nissan.com. I look forward to speaking with you. Zah’Nasia White
Sergio guided and helped me buy the car I needed,wanted
Sergio guided and helped me buy the car I needed,wanted and deserved! He had a knowledgeable and personal vibe.... Listened to my needs and explained everything about the process. Route 17 Nissan made buying my car easy and seemless! Trustworthy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear that Sergio was able to get you into the vehicle you were looking for at the price you wanted. Enjoy!
Andrew in sales, the service team, and customer service
Andrew in sales, the service team, and customer service desk were awesome, very pleasant to deal with and listened to my concerns and questions, no matter how small. They cleaned up the upholstery spots I noted, replaced my cabin air filter, even got me brand new tires when the ride was shaky during the test drive. Fast service, very responsive to communication, knowledgeable, glad for their help. My only reason for going 4 stars instead of 5 was having no choice in choosing to include the power train and tire warranties, but that wasn't Andrew's fault. Online price was listed as a little over $16k for the Honda Civic I ultimately bought, it was going to be an additional few thousand for "mandatory" warranties I didn't actually want. I was able to get the price reduced on those, but not wholly eliminated as I wanted. Online listed prices for cars on a dealer's own website should be what the buyer should reasonably expect to pay, even with taxes and fees, maybe with a slight differential, not multiple thousands more for items that should be entirely optional. Find Andrew if you need a car, he's your guy for great help and a personal, attentive touch. Highly recommend him!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave Andrew a positive review and recommending him to your friends and family.
Sally is one of the best sales person to lease a car
Sally is one of the best sales person to lease a car from. She is very patience to understanding the deal we want. She is a very honest employee and knows what is best vehicle for her customers. I finally get to lease a Sentra that is fully loaded at a descent deal. I will recommend her to other people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amir, Sally is a wonderful member of our team and we are glad to hear that you had a positive experience while working with her.