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Burt Watson Chevrolet of Reese

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (65 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (65 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil change

The guys in the service dept. are the greatest ! They are always friendly and helpful! I only take my vehicle to Burt Watson, Reese

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Sharon, thank you for leaving us a great review! We are so happy to have the service department and that you were able to work with them. Thank you for being a friend to us and we're glad to help you out any time. We'll see you next time! Have an amazing day :) - Joel (Client Care Center).

Courteous and reasonable

Friendly and professional gentlemen in the service department. They make it easy to schedule an appointment - when it's convenient for my schedule. Their price on oil changes can't be beat (because they recycle/repurpose the oil!). The waiting area is clean and comfortable with a large TV to help pass the time. There are also vending machines and free coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tanya, thank you for taking the time to leave us an excellent review! We are glad we could work around your schedule and make it convenient for you. We also love giving you the best price possible on your oil change. Enjoy our waiting area or stop by for a coffee at any time! Have a delightful day :) - Joel (Client Care Center).

Great Place

Always fixed right in a great atmosphere with professional and friendly employees! The attention to detail is second to none, and with the exception of regular maintenance, I’ve not had to ever bring my vehicles back to fix the same thing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hey Darryl, thank you so much for taking the time to leave us a delightful review! Feel free to spend time in our great atmosphere any time you so choose. That's such a good testament about our service department and we greatly appreciate it. We'll see you again soon and we can't wait to assist you with any maintenance needs. Have a superb day :) - Joel (Client Care Center).

Building Daytech

Great customer service and professionalism. Sales associate took his time with us as we were new car buyers. I highly recommend Burt Watson, they have dedicated staff to helping customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hey Gary, thank you for leaving us a wonderful review! We're glad we could provide you with such professional customer service. Your experience and time is so valuable to us and we are thrilled to help out new car buyers. We love helping our customers! Have a phenomenal day :) - Joel (Client Care Center).

General labour

Todd and tanner are a pleasure to work with when my vehicle needs service have been taken my vehicles there for many years no disappointments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Scott, thank you for taking time out of your day to leave us a positive review! We are so fortunate to have great employees like Todd and Tanner in the Burt Watson family. Your dedication to our dealership is greatly appreciated and we're glad we haven't let you down. Have a fantastic day :) - Joel (Client Care Center).

Silverado

Everyone was very helpful and answered all questions we had! It was interesting visiting with the sales and finance people that came in for this promotion!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Grandkids Playpen, thank you for taking time to leave us a great review! We're glad we were able to be helpful with all your questions. Thank you for checking us out during this promotion. Have a wonderful day :) - Joel (Client Care Center).

Change oil

Staff friendly. Service great and on time. Waiting area very comfortable with fresh hot coffee available. Restroom close and very clean. Enjoyed looking at cars in showroom

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Dennis, thank you for taking the time to leave us a wonderful review! We're glad we could be so friendly and you could get the right service. The freshness of your coffee is of the utmost importance to us. Come by and check out our indoor showroom any time! Have a delightful day :) - Joel (Client Care Center).

Was not looking for a car

Came in the other day because of the advertisement for the free scratch offs end up talking to a Salesman he showed me a great car I love the price and he sold me I haven't brought a car in over 20 years in the in the reese great salesman we recommend Burt Watson Reese to anyone I meet if they need a new car or used car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Tyrone, thank you greatly for leaving us such a dynamite review! We are happy we could get you into the right vehicle at the right price, even after all these years. Our salespeople are so great and we're extremely fortunate to have them. Thank you so much for your recommendation and we look forward to seeing you again! Have a terrific day :) - Joel (Client Care Center).

Excellent service repair

The staff at Burt Watson is always eager to help me in a timely manner. My repair needs are always handled quickly and efficiently. I appreciate working with the staff at Burt Watson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sheryl, thank you for leaving us a sweet review! We are delighted to be able to help you out in such an expedient manner. Your time is valuable and we always want to respect it. We appreciate all your gratitude and that we could work so well with you. Come back and see us again soon! Have a splendid day :) - Joel (Client Care Center).

Ms. Margaret Carter

I had the wonderful experience of working with Tremaine Watley. He is very efficient and knowledgeable. I would recommend others ro meet and work with him as well, in finding the best vehicle suited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Margaret, thank you for taking the time to leave us a dandy review! We're so glad to have Tremaine as part of the Burt Watson family and that you had such a wonderful experience with him. Efficiency and being knowledgeable is what we pride ourselves on and Tremaine exemplifies these traits. Thank you so much for recommendation! Have a delightful day :) - Joel (Client Care Center).