Reviews
Write a reviewExcellent service!!
Cody was extremely friendly and tenitive. Would highly recommend dealing with Cody and Burt Watson. Put in a great Chevrolet Silverado LT. I couldn't be more pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Linda, thank you for taking the time to leave us a delightful review! We're so glad to have Cody in the Burt Watson family and we love that he was able to work so well with you. Your recommendation is highly appreciated. Enjoy the new Silverado to the fullest! Have a superb day :) - Joel (Client Care Center).
5 years of great service to me
The staff is always so friendly, courteous and accommodating. The employees always seem so upbeat. The service and waiting are kept very clean, which is nice to see. Never disappointing. Thank you Burt Watson!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hey Nichole, thank you for taking the time to leave us a wonderful review! We are glad we could be so friendly, courteous, and accommodating with you. You keep us upbeat and going! It is our absolute pleasure to be of service to you. Have a fantastic day :) - Joel (Client Care Center).
Silverado
Stopped in yesterday to get my 2018 Silverado serviced. Service department took care of a recall that was on it at the same time. I drove out of there in a new Silverado. I want to thank Cody Watkins for being very knowledgeable of your product. I had no intention of buying yesterday. From the service department to the sales to the financing, these people are great! I’ll be back!!! Thanks again Team Burt Watson Reese
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hey Tom, thank you for taking time out of your day to leave us a fantastic review! We're glad we could help you into a new vehicle, even if it were unexpectedly. Cody is an amazing salesperson and we're so thrilled he's a part of the Burt Watson family. We also love all our people across all departments and we're fortunate to have them. You're absolutely welcome for everything! Have a delightful day :) - Joel (Client Care Center).
Great service
I bought my Malibu here in May. I love my car and am so happy with the dealership and Tremain! He has worked hard to be my favorite salesman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Deborah, thank you kindly for your excellent review! We're so glad you were able to work with Tremaine and we're so happy to have him in the Burt Watson family. Keep enjoying your Malibu and your favorite salesperson. Have a wonderful day :) - Joel (Client Care Center).
Never any issues and always prompt service
Timely service and respectful of the customers time. All repairs done and a loaner given so I could still do my work while they did theirs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hey Aimie, thank you for your wonderful review! Your time is always important to you and us and we like to respect it. Keep up the great work and we hope you enjoyed your loaner vehicle. Have an amazing day :) - Joel (Client Care Center).
Wonderful Experience
Tremaine Watley was very helpful with getting me into the perfect car. I was undecided and knew i had to find a car. He sent me different cars that he thought would fit my liking
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jimanesha, thank you for leaving us such a swell review! We're happy you could work with Tremaine and we're so fortunate to have him in the Burt Watson family. Enjoy your perfect new car! Have a wonderful day :) - Joel (Client Care Center).
Amazing service
Andruw Thompson did a great job helping me through the buying process, I wasn’t able to actually buy a car due to personal reasons but he was there till I made my very last decision and trying make it all possible. Great service and definitely a nice faculty!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Coty, thank you for taking the time to leave us a great review! We are so pleased to have Andruw as a part of the Burt Watson family and we're glad he could help you out all throughout the buying process. While you're in this process we won't leave your side and we'll get you into the vehicle you really want. We can't wait to see you again soon! Have a wonderful day :) - Joel (Client Care Center).
New truck
Adam the sales man went far out of his way to find what we wanted. Straight forward everything was very easy. Glad we stop there too notice deal
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Robert, thank you for your excellent review! We're so glad you were able to work with Adam and that he could do all he could to find what you were looking for. Adam is an integral part of the Burt Watson family and so are you. We're glad your process was easy with us. Come back and see us again soon! Have a delightful day :) - Joel (Client Care Center).
Carol
They took care of my oil change and then helped me set up a couple things in the car. They were very helpful and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hey Carol, thank you so much for your sweet review! We're glad we could get your oil changed and the couple of other things with your car. Come by and see us again and we'll be glad to help you out. Have a wonderful day :) - Joel (Client Care Center).
2008 Equinox
I had my 2008 Equinox in for a water leak. Burt Watson gave me an estimate and fixed the water leak. Thank you Burt Watson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Paul, thank you for taking the time to leave us a stellar review! We're so excited we were able to get your water leak fixed for your Equinox. Come back and see us again any time. Have a fantastic day :) - Joel (Client Care Center).