Reviews
Write a reviewOil change
This is a great dealership. Great employees. I have referred several people to this place, as well as to salesman Devin Elbers. He’s taken care of every single person I’ve sent and I’ve had no negative feedback. We’ll keep coming back for our service and new vehicle needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jerod, thank you so much for taking the time out of your day to leave us a swell review! We are glad you like our dealership and we are so happy to have great employees. Thank you so much for all your referrals, that means a lot to us. Devin is such an integral part of the Burt Watson family and we're so fortunate to have him. We look forward to seeing you again soon for any of your service and vehicle needs. Have a fantastic day :) - Joel (Client Care Center).
Recall
Had service done on my truck for a recall notice. Work was completed quickly and I was on my way. Todd in service explained everything to me.will be back for an oil change.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hey John, thank you kindly for leaving us such a wonderful review! We're glad we could help you with the service done on your truck due to the recall. Your time is important to us and we're so glad we could get the job completed quickly for you. Having Todd as a part of the Burt Watson family is an absolute pleasure. We'll see you soon for your next oil change. Have a phenomenal day :) - Joel (Client Care Center).
Oil change
Great service, fair prices, friendly people! I drive 40 minutes to come to this dealer. I take all my vechiles hear for service work. All dealers should be like this.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Eric, thank you for giving us a fantastic review! We're thrilled we could provide you with great service, fair prices, and friendly Burt Watson family members. Thank you for putting your trust in us to take care of your vehicles and at such a ways away. Have a phenomenal day :) - Joel (Client Care Center).
Pick up service
I love this service! Not only is it convenient but the people are very friendly and professional. Great experience across the board from service department people I spoke to on the phone to the pick up/delivery person! Very happy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hey Jen, thank you kindly for taking time out of your day to leave us a review! Our service department and everyone at Burt Watson loves you back. Your convenience and good experience and happiness with us is our absolute pleasure. We look forward to more happy encounters to come! Have a delightful day :) - Joel (Client Care Center).
Service
We have known Ray for years so with him at the helm we will continue to bring our auto needs there. We have recommended your service department to many people
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Darrel, thank you so much for taking time out of your day to leave us a grand review! Ray is such an integral part of the Burt Watson family and we cherish him greatly. We look forward to seeing you again. Your recommendation of our dealership and service department is highly appreciated. We hope you have a wonderful day :) - Joel (Client Care Center).
Buyer
I’m a first time Chevy buyer , Cody Watkins is excellent person , Burt Watson is fortunate to have him on their team , very accommodating and knowledgeable for a young salesman, if not for him it’s possible I’d still be driving a Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hey Alex, thank you so much for your excellent review! It's so exciting we could convert you over to Chevy. We'll have to give Cody some kudos on being such a phenomenal part of the Burt Watson family. We're extremely grateful to have him and we're glad we could get you into the right vehicle. Have an awesome day :) - Joel (Client Care Center).
Amazing customer service
Amazing service Jesse and Darryl were very helpful! Highly recommended! They worked quickly to get me what I need in a timely manner! Very accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cammie, thank you so much for your dandy review! We're happy to hear Jesse and Darryl could be so helpful for you. We're so fortunate to have such great people as a part of the Burt Watson family. Your recommendation is greatly appreciated. Your time is so important to us and we're glad we could get things done for you as quickly as possible. Have a delightful day :) - Joel (Client Care Center).
Very good Dealership!
Such a great dealership. Cody Watkins helped me choose the best vehicle to fit my family and this dealership is awesome. I recommend everyone go see him if you are in the market for a new vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hey Angela, thank you for stopping by to leave us such a phenomenal review! We're so happy we have Cody as a member of the Burt Watson family. He'll certainly appreciate your recommendation and we'd love to help all your friends and family. We look forward to seeing you again soon. Have a extraordinary day :) - Joel (Client Care Center).
Wonderful Service Department
The service department is extremely helpful, knowledgeable and very friendly. They frequently get me in if I’m a running late on my appointment and always give me a heads up if they spot something that could become a major problem. The dealership is spotless and from service to sales everyone is quite friendly. Thank you to all!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Mike, thank you for taking the time to leave us a review! We are so excited our service department could treat you in such high esteem as a valuable customer. It's a pleasure you were able to have such a smooth appointment with us. Your review was absolutely spotless as well. We hope to see you soon. Have the best day :) - Joel (Client Care Center).
Oil change
I got my oil changed yesterday. My oil was not topped off, I was charged for more oil than my car can actually fit. And none of my lights were turned off within my car. Very disappointed
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Joe, thank you for taking the time to leave us a review! Your dissatisfaction with your experience does not go unnoticed and we would like to remedy the situation to the best of our ability. Please contact Manager, Tom Dark directly at 989-529-3737. We would like to discuss this further and find a resolution. Thank you. Joel-Client Care Center