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Coastal Kia

(5,535 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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As always, the service department is professional and

As always, the service department is professional and awesome. The wait is very comfortable. The time to wait was exactly as my service rep suggested. Maybe even shorter.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Professional, Clean, Service well.

Professional, Clean, Service well. Staff Knowledgeable and Friendly. Great pricing. Efficient. Would recommend to any Kia owner

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Chad was very attentive and thorough.

Chad was very attentive and thorough. The process was a reasonable experience and communication was good between the different managers.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very efficient service All employees are polite and

Very efficient service All employees are polite and helpful Kept informed during our recent service appointment Dealership is clean and accommodating

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sam took great care of me and my car.

Sam took great care of me and my car. Offered a good deal on tires and got me in and out in a couple hours for a full service! Thanks Sam!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Outstanding! Thank you for the five star service review. It was thoughtful of you to mention our Service Consultant Sam Weisman by name. Sam is a true ambassador for our customer service culture. It was kind of you to recognize his efforts. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

Ilove the fella that help me he was very nice i give him

Ilove the fella that help me he was very nice i give him a 100%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We truly appreciate the high marks and gracious compliments. Please do not hesitate to reach out if you need anything. Thank you for choosing Coastal Kia!

Very professional, fast and understanding.

Very professional, fast and understanding. Understood what I needed and helped within the best of their abilities.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Fantastic! Thank you! It was thoughtful of you to go online and rate your recent service experience. We appreciate the five star rating. We love the feedback including, "very professional, fast and understanding." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Technician was friendly and helpful and kept me informed

Technician was friendly and helpful and kept me informed about necessary repairs and costs. The team made me feel valued as a customer. Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you for the five star service review! It was kind of you to go online and rate your recent experience. We appreciate the feedback including, "the team made me feel valued as a customer." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Brandon was a great person to work with.

Brandon was a great person to work with. He was thorough and understanding, taking the time to be sure we had all the pertinent information to make the car buying process easy to understand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review. We are thrilled to hear you had an amazing purchase experience with Brandon Wright. Congratulations! We love the feedback including, "he was thorough and understanding, taking the time to be sure we had all the pertinent information..." Enjoy! We are here if you need us.

hi, was impressed by the dealership how clean and

hi, was impressed by the dealership how clean and pleasant the environment was. Everyone was very kind as well as professional when attending to my vehicle needs as well as to myself.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Outstanding! Thank you for the five star service review and gracious feedback. We truly appreciate the compliments for our facility and our staff. Thank you for trusting Coastal Kia with your automotive service needs.