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Coastal Kia

(6,106 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 8 awards
2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Inventory

See all 319 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2018.
The team at Coastal Kia would like to welcome you to our dealership in Wilmington where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on our professional finance team will help you get settled with a competitive financing or lease plan.
America's Best Value!

Service center

Phone number (910) 550-1810

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(6,106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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I believe this is my fifth or sixth purchase with Coastal Kia. I usually deal with Steve Kramer, but Chad hit me first on this one. Chad was absolutely exceptional. I had a very strict budget and I was not easy to work with and he helped me when no one else could. I will always be a repeat customer as long as Chad and Steve are there! Also loan processor went above and beyond for me when I was trying to decide on warranties and what I could afford. It really meant a lot to me.

I believe this is my fifth or sixth purchase with Coastal Kia. I usually deal with Steve Kramer, but Chad hit me first on this one. Chad was absolutely exceptional. I had a very strict budget and I was not easy to work with and he helped me when no one else could. I will always be a repeat customer as long as Chad and Steve are there! Also loan processor went above and beyond for me when I was trying to decide on warranties and what I could afford. It really meant a lot to me.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Always professional, friendly, timely, organized and thorough. Have been coming here for years. Great staff!

Always professional, friendly, timely, organized and thorough. Have been coming here for years. Great staff!

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5.0
0 people out of 0 found this review helpful.
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We love our Kia! This is the 3rd Kia I’ve purchased from Coastal Kia in the past decade! Excellent service!

We love our Kia! This is the 3rd Kia I’ve purchased from Coastal Kia in the past decade! Excellent service!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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First class service for my elderly parents. Went above and beyond of what you would expect.

First class service for my elderly parents. Went above and beyond of what you would expect.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We’re so glad our team took great care of your parents and went above and beyond to make their experience a positive one. We truly appreciate your trust in Coastal Kia!

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Every one was professional from the time I walked in until the time I left. Great people!

Every one was professional from the time I walked in until the time I left. Great people!

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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad our team provided a professional and welcoming experience from start to finish. We truly appreciate your business and look forward to seeing you again!

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Everyone I encountered was very personable and professional. Nice to see the owner present on the showroom floor.

Everyone I encountered was very personable and professional. Nice to see the owner present on the showroom floor.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We’re glad you had such a positive experience with our team. Our owner takes pride in being present and involved in the dealership, so we especially appreciate you noticing. Thank you for choosing Coastal Kia!

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Not only was it top notch service but Adrian was such a personable specialist. He knew what the best car was for my lifestyle. I have had the car for a few weeks now and it is so much more than I expected. Excellence!!!

Not only was it top notch service but Adrian was such a personable specialist. He knew what the best car was for my lifestyle. I have had the car for a few weeks now and it is so much more than I expected. Excellence!!!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review! We’re thrilled to hear Adrian helped you find a vehicle that fits your lifestyle so well. Even better to hear you’re loving it a few weeks in! We truly appreciate you choosing Coastal Kia and hope you continue to enjoy your new car!

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Brian Benson was awesome, very easy to work with, very transparent and knowledgeable. Will continue to work with him!

Brian Benson was awesome, very easy to work with, very transparent and knowledgeable. Will continue to work with him!

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re so glad Brian made the experience easy and straightforward. We appreciate your business and know he’ll be happy to work with you again in the future!

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My experience with Coastal Kia was very good. Ethan, the salesperson I worked with, was pleasant, knowledgeable, and helpful throughout the entire process. Everyone else I interacted with was friendly and professional as well. The entire car-buying experience was straightforward, easy, and stress-free. I would definitely recommend Coastal Kia and Ethan to anyone looking for a new or used vehicle.

My experience with Coastal Kia was very good. Ethan, the salesperson I worked with, was pleasant, knowledgeable, and helpful throughout the entire process. Everyone else I interacted with was friendly and professional as well. The entire car-buying experience was straightforward, easy, and stress-free. I would definitely recommend Coastal Kia and Ethan to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review and recommendation! We’re so glad Ethan and the rest of our team made your car-buying experience easy and stress-free. We truly appreciate you choosing Coastal Kia and hope you enjoy your new vehicle!

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Always friendly, informative, cost-effective and timely on all service requests I have had performed.

Always friendly, informative, cost-effective and timely on all service requests I have had performed.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad our service team consistently provides you with friendly, informative, and efficient service. We truly appreciate your continued business and look forward to seeing you next time!

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