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Coastal Kia

4.9 out of 5 4.9
Rectangle 48
Sales
Service Closed

Coastal Kia Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2018

The team at Coastal Kia would like to welcome you to our dealership in Wilmington, where we're confident you'll find the

...

vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.

"America's Best Value!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1150 lifetime reviews. Includes reviews of Coastal Kia from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 6, 2019

    Sam schedule my car to come in meet me at the car and checked in I gave me an estimated time the car was finished and less than time given and drives wonderfully... Sam makes it a pleasure to do business with the Kia service center

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for mentioning Sam by name. He is wonderful and we are lucky to have him. We sincerely appreciate the five star service review. It is wonder...ful to hear our service team exceeded your expectations. Thank you for choosing Coastal Kia for your service needs.

  • 5.0 out of 5
    December 6, 2019

    The staff was friendly, made you feel at home, was efficient, and maintenance was done quicker than estimated. It's great to have a place that also values... the customer's time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 6, 2019

    Felt warm important and my comfort was considered more than I have ever experienced at any dealerships and at 68 all I can say is wow thanks for the service...

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 5, 2019

    Top not service. Very nice and well mannered. Was able to find the problem and fix it in a timely manner. I would definitely recommend them to anyone needing... service on their KIA. The driver that picked me up and drove me to work and back to the dealership was also very nice as well. He made great conversation and was very very nice.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Wigger

    Parts & Service Director

    (4.9) 262 reviews

  • 5.0 out of 5
    December 5, 2019

    I at first was nervous about trading in my 2015 Kia Soul for a newer model, but Steve Kramer gave me an awesome deal and was very pleasant to work with!... I am happy to be a long-term Kia customer!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2019

    Friendly and quick to get to my car. . Did work that Kia said needed to be done..Also did a free car wash. Will be coming back for service for my car.

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2019

    Always work in a timely manner. Pleasant to deal With. Very accommodating. Very friendly staff and environment. Am pleased with my purchase for sure. Thank... you

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2019

    Get professional employees we got the opportunity to get settled on a car and handle the teqdebim with Jason Stone he was excellent and took care of us... and met our needs. The other staff at Coastal Kia was awesome and nice too!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 5, 2019

    Was able to work me in our scheduled holiday trips to make sure everything was all right. Great reception and fast service. The process was quick and... efficient.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the amazing testimonial and awesome review! We love that your service visit was "quick and efficient".Please call us if you need anythin...g. We are here to help!


    Worked with:
    John Wigger

    Parts & Service Director

    (4.9) 262 reviews

  • 5.0 out of 5
    December 4, 2019

    I was very pleased with the service I received. It was timely and I was informed as to what was going to be done to my vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Fantastic! Thank you so much for the five star service review. We are thrilled our service team exceeded your expectations and kept you informed durin...g your service visit. We realize there are dozens of local service centers to choose from in our local Wilmington community. We are honored to have you choose Coastal Kia for your automotive needs. Thanks again and call us if you need anything.

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