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Coastal Kia

(6,126 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 8 awards
2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Inventory

See all 302 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2018.
The team at Coastal Kia would like to welcome you to our dealership in Wilmington where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on our professional finance team will help you get settled with a competitive financing or lease plan.
America's Best Value!

Service center

Phone number (910) 550-1810

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(6,126 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Polite , respectful and responsive Very professional Answered all questions within his abilities Polite and knowledgeable

Polite , respectful and responsive Very professional Answered all questions within his abilities Polite and knowledgeable

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Sam was very professional and his communication was top notch. I’ve talked so much about Sam to my family and friends bc how he went way above and beyond!! I even mentioned if I would buy a vehicle from yall if he was my salesman! I went in and ask for him to checkout bcc because I wanted to personally thanked him for everything.

Sam was very professional and his communication was top notch. I’ve talked so much about Sam to my family and friends bc how he went way above and beyond!! I even mentioned if I would buy a vehicle from yall if he was my salesman! I went in and ask for him to checkout bcc because I wanted to personally thanked him for everything.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I have purchased 2 new cars with Coastal Kia, Jan was most helpful in our last purchase. I have recommended Coastal Kia to many friends who have purchased vehicles and my sister recently purchased a vehicle with Jan helping with her with that purchase. Bob and Sam in the Service department have been taking care of my cars for about 13 years now. Highly recommend Coastal Kia!

I have purchased 2 new cars with Coastal Kia, Jan was most helpful in our last purchase. I have recommended Coastal Kia to many friends who have purchased vehicles and my sister recently purchased a vehicle with Jan helping with her with that purchase. Bob and Sam in the Service department have been taking care of my cars for about 13 years now. Highly recommend Coastal Kia!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great service everyone is very helpful and get the job done in a timely manner.

Great service everyone is very helpful and get the job done in a timely manner.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Our salesman Rodrigo Infante was very professional, knowledgeable, gave us no pressure, and calmly handled questions. Willam Baker from finance thoroughly explained available options and was easy to work with. Overall experience A+

Our salesman Rodrigo Infante was very professional, knowledgeable, gave us no pressure, and calmly handled questions. Willam Baker from finance thoroughly explained available options and was easy to work with. Overall experience A+

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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The Coastal Kia crew gives a good buying experience. With the inflated cost of all automobiles and the challenges of buying these days, all one can hope for is being treated with courtesy and respect, and getting a fair deal. I got those things so I’m happy.

The Coastal Kia crew gives a good buying experience. With the inflated cost of all automobiles and the challenges of buying these days, all one can hope for is being treated with courtesy and respect, and getting a fair deal. I got those things so I’m happy.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Extremely courteous and professional. Great communication and was not pushy with additional services. Service was prompt and complete.

Extremely courteous and professional. Great communication and was not pushy with additional services. Service was prompt and complete.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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It was easy to make my appointment. I was taken right away. My service associate,Sam was nice. And my wait wasn’t too long.

It was easy to make my appointment. I was taken right away. My service associate,Sam was nice. And my wait wasn’t too long.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad scheduling was easy, your visit was efficient, and Sam took good care of you. We appreciate your business and look forward to seeing you again!

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Service to repair faulty cameras took 8 business days due to need to order parts. Sam, my service representative, kept me fully informed throughout. My only concern, which I didn’t immediately notice, was an additional 22 miles driven while my SORENTO was in service. I don’t understand why the vehicle was driven at all.

Service to repair faulty cameras took 8 business days due to need to order parts. Sam, my service representative, kept me fully informed throughout. My only concern, which I didn’t immediately notice, was an additional 22 miles driven while my SORENTO was in service. I don’t understand why the vehicle was driven at all.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad Sam kept you informed throughout the repair process and appreciate the opportunity to discuss the additional mileage with you. Thank you for choosing Coastal Kia!

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Awesome service, I will be back Quick and efficient, would strongly recommend this service dept

Awesome service, I will be back Quick and efficient, would strongly recommend this service dept

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and recommendation! We’re glad our service team got you taken care of quickly and efficiently. We appreciate your support and look forward to welcoming you back to Coastal Kia!

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