Reviews
First class service for my elderly parents. Went above and beyond of what you would expect.
First class service for my elderly parents. Went above and beyond of what you would expect.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Every one was professional from the time I walked in until the time I left. Great people!
Every one was professional from the time I walked in until the time I left. Great people!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone I encountered was very personable and professional. Nice to see the owner present on the showroom floor.
Everyone I encountered was very personable and professional. Nice to see the owner present on the showroom floor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Not only was it top notch service but Adrian was such a personable specialist. He knew what the best car was for my lifestyle. I have had the car for a few weeks now and it is so much more than I expected. Excellence!!!
Not only was it top notch service but Adrian was such a personable specialist. He knew what the best car was for my lifestyle. I have had the car for a few weeks now and it is so much more than I expected. Excellence!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Brian Benson was awesome, very easy to work with, very transparent and knowledgeable. Will continue to work with him!
Brian Benson was awesome, very easy to work with, very transparent and knowledgeable. Will continue to work with him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with Coastal Kia was very good. Ethan, the salesperson I worked with, was pleasant, knowledgeable, and helpful throughout the entire process. Everyone else I interacted with was friendly and professional as well. The entire car-buying experience was straightforward, easy, and stress-free. I would definitely recommend Coastal Kia and Ethan to anyone looking for a new or used vehicle.
My experience with Coastal Kia was very good. Ethan, the salesperson I worked with, was pleasant, knowledgeable, and helpful throughout the entire process. Everyone else I interacted with was friendly and professional as well. The entire car-buying experience was straightforward, easy, and stress-free. I would definitely recommend Coastal Kia and Ethan to anyone looking for a new or used vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review and recommendation! We’re so glad Ethan and the rest of our team made your car-buying experience easy and stress-free. We truly appreciate you choosing Coastal Kia and hope you enjoy your new vehicle!
Always friendly, informative, cost-effective and timely on all service requests I have had performed.
Always friendly, informative, cost-effective and timely on all service requests I have had performed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re glad our service team consistently provides you with friendly, informative, and efficient service. We truly appreciate your continued business and look forward to seeing you next time!
Coastal Kia service dept appt went very well. I had a scheduled appt ... when i arrived, they took car of my car right away and told me everything that they were going to test for and how long it would take. Exactly to the minute, they were finished, reported their findings and i was on my way. What a pleasant experience with a service dept!
Coastal Kia service dept appt went very well. I had a scheduled appt ... when i arrived, they took car of my car right away and told me everything that they were going to test for and how long it would take. Exactly to the minute, they were finished, reported their findings and i was on my way. What a pleasant experience with a service dept!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re so glad our service team made your visit efficient and kept you informed throughout the process. We appreciate your business and look forward to seeing you again!
I would recommend the service dept, but I would also recommend going through another advisor, not Gary.
I would recommend the service dept, but I would also recommend going through another advisor, not Gary.
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- Overall experience
- 2.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending our service department. We’re disappointed to see the two-star rating and your comments as we strive to provide a positive experience with every member of our team. We would appreciate the opportunity to learn more about what occurred during your visit and what we could have done to make your experience better. Please feel free to contact us directly so we can better understand your concerns.
The work done is fine, but the waiting area WIFI is COMPLETELY UNUSABLE! I have to take time to go to the service center and usually spend my time working while waiting on my car. The internet is SO BAD (it seems like it only gives you access for 3 seconds at a time, causing pretty much ANY remote work to come to a grinding halt, if you can even get started!). Next time I'll ask to be shuttled to a Starbucks!
The work done is fine, but the waiting area WIFI is COMPLETELY UNUSABLE! I have to take time to go to the service center and usually spend my time working while waiting on my car. The internet is SO BAD (it seems like it only gives you access for 3 seconds at a time, causing pretty much ANY remote work to come to a grinding halt, if you can even get started!). Next time I'll ask to be shuttled to a Starbucks!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re glad to hear you were satisfied with the work performed on your vehicle. We do provide complimentary Wi-Fi in our waiting area for our customers’ convenience, and we have not experienced or received reports of connectivity issues with the network. Unfortunately, we cannot control connectivity issues specific to an individual device. We’re disappointed that this resulted in a one-star rating despite your satisfaction with the service performed.