Reviews
Ive already done this survey one. Travis was easy to work with. He got me by default and i appreciated him jumping in the help me.
Ive already done this survey one. Travis was easy to work with. He got me by default and i appreciated him jumping in the help me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Bob is my main service agent and is so on top of taking care of us! He always tells me how the service went, what might be upcoming and even searches for recalls without being asked! Bob is my main service advisor, but Sam and Howard jump in to help if needed too. They are all amazing - and truly look out for what’s best for their customers. Hands down best service department I have ever dealt with!
Bob is my main service agent and is so on top of taking care of us! He always tells me how the service went, what might be upcoming and even searches for recalls without being asked! Bob is my main service advisor, but Sam and Howard jump in to help if needed too. They are all amazing - and truly look out for what’s best for their customers. Hands down best service department I have ever dealt with!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Coastal Kia’s service department provides excellent customer service, knowledgeable technicians, timely repairs, and a consistently outstanding ownership experience.
Coastal Kia’s service department provides excellent customer service, knowledgeable technicians, timely repairs, and a consistently outstanding ownership experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient and friendly. I really don’t have a lot more to say it was a mandatory service and everything went well. The only thing I don’t like is that we don’t get our car washed, but they did give me a coupon to have it done somewhere else so everything was great.
Efficient and friendly. I really don’t have a lot more to say it was a mandatory service and everything went well. The only thing I don’t like is that we don’t get our car washed, but they did give me a coupon to have it done somewhere else so everything was great.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Appointment was on time, service completed efficiently. The dealership is well maintained and very comfortable while waiting for service. Much improved over previous dealership.
Appointment was on time, service completed efficiently. The dealership is well maintained and very comfortable while waiting for service. Much improved over previous dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear your appointment ran on schedule and our team provided efficient service! It's also great to know you enjoyed our comfortable waiting area and well-maintained facilities. We look forward to welcoming you back to Coastal Kia!
Great experience, very friendly greeting as soon as I pulled in. Waiting area clean and comfortable. Service was timely and I was kept updated.
Great experience, very friendly greeting as soon as I pulled in. Waiting area clean and comfortable. Service was timely and I was kept updated.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re glad you felt welcomed from the moment you arrived and enjoyed a comfortable, efficient service visit. We appreciate your business and look forward to seeing you again!
Travis was very friendly and helpful. He was great at communicating with me and always ready when I arrived.
Travis was very friendly and helpful. He was great at communicating with me and always ready when I arrived.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re glad Travis made your experience easy with his helpfulness and excellent communication. We appreciate you choosing Coastal Kia and hope you enjoy your new vehicle!
friendly, on time, efficient, quality, I always enjoy the scheduling process and visiting Coastal Kia
friendly, on time, efficient, quality, I always enjoy the scheduling process and visiting Coastal Kia
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re so glad you consistently enjoy your visits and can count on our team for friendly, efficient service. We truly appreciate your continued trust in Coastal Kia!
Rodrigo was the one to help me with my car and he was very helpful and sweet to me and my mother thanks Rodrigo for what you have done he had such great customer service!
Rodrigo was the one to help me with my car and he was very helpful and sweet to me and my mother thanks Rodrigo for what you have done he had such great customer service!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We’re so glad Rodrigo took great care of you and your mother and made your car-buying experience a positive one. We’ll be sure to share your kind words with him. Thank you for choosing Coastal Kia!
Knowledgeable, mean what they say, friendly, great customer service skills, amazing product and warranty. Love our new sportage!.
Knowledgeable, mean what they say, friendly, great customer service skills, amazing product and warranty. Love our new sportage!.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We’re so glad you had a great experience with our team and are loving your new Sportage. We truly appreciate your trust in Coastal Kia and hope you enjoy your new vehicle for years to come!