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Coastal Kia

(6,062 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 8 awards
2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Inventory

See all 309 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2018.
The team at Coastal Kia would like to welcome you to our dealership in Wilmington where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on our professional finance team will help you get settled with a competitive financing or lease plan.
America's Best Value!

Service center

Phone number (910) 550-1810

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(6,062 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Coastal kia was great to work with Jan was friendly The dealership was clean and organized

Coastal kia was great to work with Jan was friendly The dealership was clean and organized

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Professional interaction. Service was done in a timely fashion and completed before expected time. would highly recommend.

Professional interaction. Service was done in a timely fashion and completed before expected time. would highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad you received professional, timely service and were back on the road sooner than expected. We truly appreciate your recommendation and your business!

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great job i was in and out a lot faster then I was told, this made my day.

great job i was in and out a lot faster then I was told, this made my day.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad our team was able to get you back on the road even faster than expected. We appreciate you choosing Coastal Kia!

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This was my fourth purchase at Coastal Kia. Always the same everyone so polite. So nice, my salesman Steve was awesome. Thank you so much. For a wonderful experience

This was my fourth purchase at Coastal Kia. Always the same everyone so polite. So nice, my salesman Steve was awesome. Thank you so much. For a wonderful experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Coastal Kia for your fourth purchase! Your continued trust and loyalty mean so much to our team. We’re thrilled Steve made your latest experience another great one, and we look forward to seeing you again!

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Excellent service. Professional and prompt. Explained everything in terms that I could understand. Highly recommend.

Excellent service. Professional and prompt. Explained everything in terms that I could understand. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad our team provided professional, prompt service and took the time to explain everything clearly. We truly appreciate your recommendation and look forward to serving you again!

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Easy the best car buying transaction I have ever had. No nonsense, and they delivered the car directly to me. Awesome.

Easy the best car buying transaction I have ever had. No nonsense, and they delivered the car directly to me. Awesome.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We’re thrilled to hear this was your best car-buying experience yet. We’re glad our team made the process simple, straightforward, and convenient from start to finish. Enjoy your new vehicle, and thank you for choosing Coastal Kia!

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Most painless car buying experience I could imagine. We are super happy with our car and Jan was so friendly, helpful, and responsive!

Most painless car buying experience I could imagine. We are super happy with our car and Jan was so friendly, helpful, and responsive!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We’re so glad Jan made your car-buying experience easy and enjoyable. We’ll be sure to share your kind words with her. Congratulations on your new vehicle, and thank you for choosing Coastal Kia!

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I would highly recommend Coastal KIA and sales person, Nicole Harris. My experience was exceptional.

I would highly recommend Coastal KIA and sales person, Nicole Harris. My experience was exceptional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review and recommendation! We’re thrilled to hear you had an exceptional experience with Nicole. We truly appreciate you choosing Coastal Kia and look forward to serving you again!

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John in service is always great to work with great communication and the shop does great clean work

John in service is always great to work with great communication and the shop does great clean work

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We’re glad John and our service team continue to provide great communication and quality work.

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A.J Boone was great. He kept me updated every step of the way. Awesome customer service.

A.J Boone was great. He kept me updated every step of the way. Awesome customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad A.J. kept you informed throughout your visit and provided excellent customer service. We appreciate you choosing Coastal Kia!

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