Reviews
I had an appointment scheduled for 10/5 @ 10am after driving from Oak Island to Wilmington was told I shouldn’t have come in today. No help with mixed paint the used on my right door.
I had an appointment scheduled for 10/5 @ 10am after driving from Oak Island to Wilmington was told I shouldn’t have come in today. No help with mixed paint the used on my right door.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great Service and even better communication. First-class service. Would recommend to anyone who would ask
Great Service and even better communication. First-class service. Would recommend to anyone who would ask
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I believe this is my fifth or sixth purchase with Coastal Kia. I usually deal with Steve Kramer, but Chad hit me first on this one. Chad was absolutely exceptional. I had a very strict budget and I was not easy to work with and he helped me when no one else could. I will always be a repeat customer as long as Chad and Steve are there! Also loan processor went above and beyond for me when I was trying to decide on warranties and what I could afford. It really meant a lot to me.
I believe this is my fifth or sixth purchase with Coastal Kia. I usually deal with Steve Kramer, but Chad hit me first on this one. Chad was absolutely exceptional. I had a very strict budget and I was not easy to work with and he helped me when no one else could. I will always be a repeat customer as long as Chad and Steve are there! Also loan processor went above and beyond for me when I was trying to decide on warranties and what I could afford. It really meant a lot to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Always professional, friendly, timely, organized and thorough. Have been coming here for years. Great staff!
Always professional, friendly, timely, organized and thorough. Have been coming here for years. Great staff!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love our Kia! This is the 3rd Kia I’ve purchased from Coastal Kia in the past decade! Excellent service!
We love our Kia! This is the 3rd Kia I’ve purchased from Coastal Kia in the past decade! Excellent service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
First class service for my elderly parents. Went above and beyond of what you would expect.
First class service for my elderly parents. Went above and beyond of what you would expect.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We’re so glad our team took great care of your parents and went above and beyond to make their experience a positive one. We truly appreciate your trust in Coastal Kia!
Every one was professional from the time I walked in until the time I left. Great people!
Every one was professional from the time I walked in until the time I left. Great people!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re glad our team provided a professional and welcoming experience from start to finish. We truly appreciate your business and look forward to seeing you again!
Everyone I encountered was very personable and professional. Nice to see the owner present on the showroom floor.
Everyone I encountered was very personable and professional. Nice to see the owner present on the showroom floor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We’re glad you had such a positive experience with our team. Our owner takes pride in being present and involved in the dealership, so we especially appreciate you noticing. Thank you for choosing Coastal Kia!
Not only was it top notch service but Adrian was such a personable specialist. He knew what the best car was for my lifestyle. I have had the car for a few weeks now and it is so much more than I expected. Excellence!!!
Not only was it top notch service but Adrian was such a personable specialist. He knew what the best car was for my lifestyle. I have had the car for a few weeks now and it is so much more than I expected. Excellence!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful review! We’re thrilled to hear Adrian helped you find a vehicle that fits your lifestyle so well. Even better to hear you’re loving it a few weeks in! We truly appreciate you choosing Coastal Kia and hope you continue to enjoy your new car!
Brian Benson was awesome, very easy to work with, very transparent and knowledgeable. Will continue to work with him!
Brian Benson was awesome, very easy to work with, very transparent and knowledgeable. Will continue to work with him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re so glad Brian made the experience easy and straightforward. We appreciate your business and know he’ll be happy to work with you again in the future!