Reviews
Recently purchased a 2023 Kia Sorento from Coastal Kia and had a great experience with this dealer.
Recently purchased a 2023 Kia Sorento from Coastal Kia and had a great experience with this dealer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Helpful, polite, knowledgeable, AJ was informative and accurate in terms of service time and required work.
Helpful, polite, knowledgeable, AJ was informative and accurate in terms of service time and required work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re glad AJ provided helpful, knowledgeable service and kept you well informed throughout your visit. We appreciate you choosing Coastal Kia!
I love the fact that I was told it would be a 2 hour wait and it ended up being like an hour
I love the fact that I was told it would be a 2 hour wait and it ended up being like an hour
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re glad our team was able to get you back on the road even sooner than expected. We appreciate you choosing Coastal Kia and look forward to seeing you again!
Sam is the greatest! Trustworthy, kind, and explains everything thoroughly! Always a pleasure! Thank you!!
Sam is the greatest! Trustworthy, kind, and explains everything thoroughly! Always a pleasure! Thank you!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re thrilled Sam consistently provides trustworthy, kind, and thorough service. We appreciate your continued confidence in him and the Coastal Kia team!
Excellent service at Coastal Kia—friendly, professional, knowledgeable team that took great care of my EV9.
Excellent service at Coastal Kia—friendly, professional, knowledgeable team that took great care of my EV9.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re glad our friendly and knowledgeable service team took excellent care of you and your EV9. We appreciate your trust in Coastal Kia!
I was very overwhelmed to purchase a new vehicle as it had been over 10 years since I visited a dealership. Amos made the experience feel easy and comfortable. I appreciate that the team at Coastal Kia is still checking in on me and new vehicle weeks after my purchase!
I was very overwhelmed to purchase a new vehicle as it had been over 10 years since I visited a dealership. Amos made the experience feel easy and comfortable. I appreciate that the team at Coastal Kia is still checking in on me and new vehicle weeks after my purchase!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We understand that purchasing a new vehicle after so many years can feel overwhelming, and we’re so glad Amos made the process easy and comfortable. Our team is always here for you, and we hope you’re loving your new vehicle!
Professional and courteous service. Good communication. Made notes about possible warranty issue. Got appointment quickly.
Professional and courteous service. Good communication. Made notes about possible warranty issue. Got appointment quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re glad our team provided professional, courteous service and kept you well informed throughout your visit. We appreciate you choosing Coastal Kia!
Thank you for the thorough video and service. I was pleased with the efficiency and friendliness of everyone I encountered.
Thank you for the thorough video and service. I was pleased with the efficiency and friendliness of everyone I encountered.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad you enjoyed the vehicle review video and that our team provided friendly and efficient service. We truly appreciate you choosing Coastal Kia!
The Coastal Kia service department is the best! I've never had such friendly & attentive service from start to finish! Plus, my car was ready ahead of schedule! My service technician, Sam, kept me informed and explained everything in easy terminolgy. Dealerships have always been too pushy trying to sell extra services when they aren't necessary, and I finally didn't get that feeling here. I'll definitely be back!
The Coastal Kia service department is the best! I've never had such friendly & attentive service from start to finish! Plus, my car was ready ahead of schedule! My service technician, Sam, kept me informed and explained everything in easy terminolgy. Dealerships have always been too pushy trying to sell extra services when they aren't necessary, and I finally didn't get that feeling here. I'll definitely be back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re thrilled to hear Sam and our service team provided such a friendly, attentive, and pressure-free experience. We appreciate your trust in Coastal Kia and look forward to welcoming you back!
We were very pleased with our first experience with the Service Department at Coastal Kia. The waiting room was very comfortable and my husband and I were able to get a lot of work done while we waited for our car.
We were very pleased with our first experience with the Service Department at Coastal Kia. The waiting room was very comfortable and my husband and I were able to get a lot of work done while we waited for our car.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Coastal Kia for your service needs! We’re so glad your first experience with our Service Department was a positive one and that you were comfortable while you waited. We appreciate your business and look forward to seeing you again!