Skip to main content

Coastal Kia

(5,535 reviews)
Visit Coastal Kia
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

Want to share your experience with this dealership?

Write a review

Coastal Kia has a very friendly, attentive and

Coastal Kia has a very friendly, attentive and knowledgeable staff. They were all smiling when we walked in, and we were smiling on the way out. We are loving our Kia Sportage! Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Fantastic! Thank you for the heartfelt testimonial and high marks. Your high recommendations are appreciated as well. We love the feedback including, "Coastal Kia has a very friendly, attentive and knowledgeable staff." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations on the purchase of your new Sportage! Enjoy.

Coastal Kia always provides great service!

Coastal Kia always provides great service! The service team works to solve any vehicle issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was thoughtful of you to go online and rate your recent service experience. We truly appreciate the high marks. Thank you for trusting Coastal Kia with your automotive service needs.

Very professional.

Very professional. Very friendly. Knowledgeable. Make you feel comfortable with the service time. Comfortable environment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We sincerely appreciate the five star service review and gracious compliments. We love the feedback including, "very professional, very friendly, knowledgeable." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Brandon did excellent and made the process super easy.

Brandon did excellent and made the process super easy. Highly recommend him for the car buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review. We are thrilled to hear how our Product Specialist, Brandon Wright, exceeded your expectations during your recent purchase experience. Congratulations and enjoy! Please reach out if you need us

Wonderful Caring Get things done Polite Like to laugh

Wonderful Caring Get things done Polite Like to laugh with me Respond accordingly Explain Everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We love the feedback including, "wonderful, caring got things done, polite...." We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Congratulations and enjoy!

The dealership worked with us to come up with an

The dealership worked with us to come up with an acceptable plan to purchase the new Kia Sorrento

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review and compliments for our team. Congratulations on the purchase of your new Kia Sorento! We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to go online and rate your purchase experience. Please do not hesitate to reach out if we can be of any assistance. Enjoy! Thank you for choosing Coastal Kia.

Great service!

Great service! They got everything done earlier than expected so I was able to get home before rush hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wonderful news! We are thrilled to hear our service department exceeded your expectations during your recent service visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us. Thanks again!

Help during repair process.

Help during repair process. Assisted with obtaining a rental car for use during that time. Very knowledgeable, was updated on process and timeline, friendly and professional~

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We sincerely appreciate the amazing service review and compliments for our team. We truly appreciate you trusting Coastal Kia with your automotive service needs. We are here if you need us. Thanks again!

Everyone from Darren who set up my app to the guys at the

Everyone from Darren who set up my app to the guys at the drive up, to Ed my driver to and froe, Garry who kept watching over the service to Chris doing all the work on the car , the proverbial cherry was the car wash of the pollen coated car which was marvelous. Too bad Kia doesn’t make pickups for the American market I would love to have you all to maintain my new truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We truly appreciate your heartfelt testimonial. It was thoughtful of you to go online and rate your recent service experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Coastal Kia is an excellent dealership with superior

Coastal Kia is an excellent dealership with superior service and customer support. They run an efficient organization and their awards show this. We are very satisfied and trustworthy Coastal Kia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Outstanding! Thank you for the five star review and for rating so many of our service personnel with such high marks. We love the feedback including, "Coastal Kia is an excellent dealership with superior service..." Please do not hesitate to reach out if you need us. Thanks again!