Reviews
As usual professional, courteous, completed ahead of
As usual professional, courteous, completed ahead of schedule. Entire staff made sure I was kept informed of status. Great waiting area with all type of amenities. Rating A++++
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate the high marks and gracious comments. Thank you for the amazing feedback including, "as usual professional, courteous, completed ahead of schedule." It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia for your automotive service needs.
When I came in on my appointment time I greeted with much
When I came in on my appointment time I greeted with much courtesy and care!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It was thoughtful of you to go online and rate your recent service experience. Thank you for the five star review and gracious comments. Please don't hesitate to reach out if you need anything. Thanks again!
Insisted on tire rotation and charged 50 bucks.
Insisted on tire rotation and charged 50 bucks. Asked for help with resetting technology, and my request was ignored.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We are here to help. Please reach out to our Service Director John Wigger at 910-408-0100. John would love to speak with you regarding your recent service experience. We look forward to your call.
This is my second Kia and because of Sam Weisman my
This is my second Kia and because of Sam Weisman my service consultant I always use Coastal Kia for my service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Our Service Consultant Sam Weisman is a true ambassador for our customer service culture. We sincerely appreciate the five star review and gracious feedback. Your loyalty is greatly appreciated as well. Thank you for choosing Coastal Kia!
My wife and I had an amazing experience pick out a new
My wife and I had an amazing experience pick out a new vehicle. The website was easy to navigate and the staff were very knowledgeable about the different options available. Brandon did an outstanding job educating us on the different trim levels and all of the features that come with each. He could relate to our stage of life and importance on safety and children. We test drove 2 different vehicles and stayed in touch over the next few weeks determining what and when we would come back to purchase. Pat was also very fair with our trade in and made an outstanding final offer on our favorite vehicle on the lot! We will definitely be sharing our experience with friends and family. We love our Kia and will be proud to drive the brand for many years to come.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful news! Thank you! We sincerely appreciate the five star review and heartfelt testimonial. It was thoughtful of you to go online and rate your recent purchase experience. We are thrilled to hear our Product Specialist Brandon Wright exceeded your expectations and met the needs of you and your family. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!
The entire process was smooth and efficient right from
The entire process was smooth and efficient right from the moment we arrived and were greeted up until we completed our vehicle purchases
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful news! Thank you for the five star sales review. Congratulations! We appreciate the gracious feedback and high marks. We love the comments including, "the entire process was smooth and efficient.." We strive to deliver a truly exceptional experience to every client during every visit. Enjoy! We are here if you need us.
Courteous knowledgeable about cars features clean
Courteous knowledgeable about cars features clean showroom closing was handled professionally car was delivered clean
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five star sales review! It was thoughtful of you to go online and rate your recent purchase experience. We appreciate the five star review and gracious comments. Thank you for the high marks for Uber, Tyler and Ryan. Congratulations and enjoy!
Coastal KIA has been taking care of me since 2020, and I
Coastal KIA has been taking care of me since 2020, and I don't intend to leave. Really appreciate Mr. Bob Tomlin who is always looking out for me with recommendations to keep me safely on the road and extend the life of my car. Much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful news! We appreciate your loyalty! Thank you for the five star review and high praises for our Service Consultant Bob Tomlin. It was kind of you to go online and rate your recent experience. Please don't hesitate to reach out if you need anything.
Very patient and considerate.
Very patient and considerate. Took his time to explain things and was willing to make adjustments according to my own needs. I would recommend using Cody to buy a car. He was not pushy like other car dealership sellers and never appeared to be annoyed at my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Erica for the five star review. We appreciate the high marks and compliments for our Product Specialist Cody Hamilton. Congratulations and enjoy. Please call us if you need anything
Huge inventory, large selection of models, easy to deal
Huge inventory, large selection of models, easy to deal with. low pressure. Fast delivery. Easy to set up test drives. We arrived and within 5 hours were driving home in a new car. Simple, straight forward and understood what we were looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you