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Coastal Kia

(5,535 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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I've had my car serviced here at least 1/2 dozen times

I've had my car serviced here at least 1/2 dozen times never had a bad experience. Greeted by I believe his name is Howard, he takes his time explaining everything and gives an honest wait time. Will continue to have my car served at Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate the five star service review. Your loyalty is great appreciated as well. Please reach out if you need anything. Thanks again!

Coastal Kia was super.

Coastal Kia was super. Jan, Josh, Uber and Tyler were all thorough, knowledgeable, professional and helpful. I was very happy with the car buying process from start to end. I highly recommend Coastal Kia, and best of all we love our new hybrid vehicle. It's also nice knowing we have a 10 year 100k mile warranty, the vehicle gets over 50 mpg, and that Kia was #1 with JD Power in reliability & quality for major car manufacturers. Great car buying experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wonderful news! We are thrilled to hear you had a "great car buying experience." It was thoughtful of you to mention Jan, Josh, Uber and Tyler by name. Congratulations and enjoy! We are here if you need anything.

Another great experience at Coastal Kia; the sixth such

Another great experience at Coastal Kia; the sixth such appointment, which was apropos considering it was there that I purchased my sixth-in-a-row Kia! Bob Tomlin greeted me at the door, making sure I was well cared for throughout, updating midway and escorting me to my chariot after. While there, had opportunity to meet a new employee: Sivon Gross, who shined out front, eager to greet and make some new customer happy. He unknowingly pulled double duty on this day, serving as a Coastal Kia ambassador and entertainer, while I enjoyed the dealership’s enthusiasm level from my “waiting bench.” Sivon regaled me with tales of sales he was able to accomplish in such a short time on the job. He agreed with me that Kias practically sell themselves. He was proud to be able to work for Pat and gladly gave ‘props’ to another salesman, Uber, who’d shone him the ropes. Gratitude and loyalty are hallmarks of Coastal!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Amazing, thank you! We truly appreciate the thoughtful testimonial. Your continued support over the years is greatly appreciated as well. It was thoughtful of you to mention Sivon Gross and Bob Tomlin by name. Congratulations and enjoy!

Horrible salesman, very unprofessional.

Horrible salesman, very unprofessional. Ended up coming back to dealership and made a deal with sivon and tyler.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high marks and helpful feedback. We are thrilled to hear Sivon and Tyler were able to meet your needs. Thank you for choosing Coastal Kia.

Cody was tremendously helpful, patient and pleasant.

Cody was tremendously helpful, patient and pleasant. He made what had otherwise been a stressful day much more manageable and the uncomplicated. He went above and beyond to make sure our needs were met and the entire process went smoothly.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wonderful news! We are pleased to hear how our Product Specialist, Cody Hamilton, exceeded your expectations. Thank you for the five star review and compliments for Cody. We love the feedback including, "he went above and beyond to make sure our needs were met and the entire process went smoothly." Thank you! Please reach out if you need anything.

Coastal Kia is conveniently located, it is very clean and

Coastal Kia is conveniently located, it is very clean and stylish inside with plenty of customer parking. Sales team is very friendly, we had a good experience

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We sincerely appreciate the five star review and compliments for our facility and staff. We love the comments including, "stylish inside, sales team is very friendly, we had a good experience." Thank you for choosing Coastal Kia for your automotive needs. Please call us if you need anything.

Salesman was helpful.

Salesman was helpful. Place was clean and neat. Sales manager was too pushy. Overall good experience.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. We love the comments including, "salesman was helpful, place was clean and neat." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Congratulations and enjoy!

Easy process from start to finish.

Easy process from start to finish. Steve Kramer was a great sales person. I am enjoying my new Kia!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you1 Your five star review and compliments for our Product Specialist Steve Kramer are greatly appreciated. Congratulations and enjoy! Please reach out if you need anything.

Great experience!

Great experience! I did my homework for quite some time. After two visits, I was able to secure my purchase. No pressure from Salesman (that’s why I came back with a budget). My Salesperson Kelvin was great to work with. Highly recommend a visit if you’re looking for a exceptional experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you and congratulations! We sincerely appreciate the five star review and compliments for our Product Specialist Kelvin Swinson. Thank you for the high recommendations as well. Congratulations and enjoy! Thank you for choosing Coastal Kia.

Kudos to Coastal Kia

The service on my car was great from start to finish. I was taken care of immediately upon arrival, and was kept informed every step of the way. I will definitely continue to do business with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you! We sincerely appreciate the high marks and heartfelt testimonial. Thank you for choosing Coastal Kia for your automotive service needs. Please call us if you need anything.