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Tom Roush Lincoln

(292 reviews)
Visit Tom Roush Lincoln
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–12:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (317) 399-5191 (317) 399-5191
Used (317) 399-5162 (317) 399-5162
Service (317) 399-5656 (317) 399-5656

Reviews

(292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Roush Lincoln from DealerRater.

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The service team ,At Tom Roush Lincoln, finished in...

The service team ,At Tom Roush Lincoln, finished in 45mins. I'm happy with that

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasant, easy to work with, no games. Took care is...

Pleasant, easy to work with, no games. Took care is is very quickly despite business and large number of people around us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Aaron was great, professional and I really appreciate...

Aaron was great, professional and I really appreciate him. Thanks for all your help and providing me with a great SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My service visit was very pleasant. The waiting room was...

My service visit was very pleasant. The waiting room was very clean and well stocked with snacks. And didn’t take as long as expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The salesman did a great job showing me my new Aviator....

The salesman did a great job showing me my new Aviator. Explaining the features on it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We test drove a Lincoln Aviator in March our concierge...

We test drove a Lincoln Aviator in March our concierge Billy answered any questions we had while not being pushing any product to sell like a regular car sales individual would. We returned to purchase a 2022 Lincoln Aviator. Everything was done and ready for us to pick up the vehicle on our time in a effortless transfer. Highly recommend if you want a professional, low stress and nearly effortless purchasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lisa was super! She is knowledgeable and thorough. I will...

Lisa was super! She is knowledgeable and thorough. I will definitely buy from her again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My service was flawless as usual. I appreciate Bill...

My service was flawless as usual. I appreciate Bill taking the time to double check everything and make my appoint as fast as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service. Pickup and delivery was easy. Thorough...

Excellent service. Pickup and delivery was easy. Thorough inspection report. Thanks for the car wash coupon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car was picked up on to me and returned in a timely...

Car was picked up on to me and returned in a timely fashion! All people were extremely nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.