Tom Roush Lincoln

Excellent communication, customer service. Will continue to use the service department for my 2018 Lincoln because of their excellence.

Provided us a fair deal on our trade when we purchased our vehicles two years ago.

Very efficient and timely service. Courteous and polite employees. My wait time was minimal. I was very pleased.

The folks at Tom Roush Lincoln went out of their way to make my buying experience wonderful. I love my Lincoln Continental and they did everything in their power to make sure everything was perfect. I would highly recommend Chris Cunningham as a sales representative. He made sure I was satisfied with everything from purchase price to product. I would definitely recommend this dealership!

The customer service we received from Alan Schmalzried was excellent. He provided me with timely responses' and had the car I wanted see ready when we arrived .My wife and I drove two vehicles and Alan provided us with some on the spot training on the car we decided to purchase. I will recommend Tom Roush Lincoln and Alan for the superb service and comfort we received, my wife and I give Alan 5 stars for his excellent service.

Appointment was for 7:30 AM - first in line. Service took a little longer than expected. Front-end whine in cold weather turned out to be due to worn pulley-belt (Power Steering). Belt was not stocked and had to wait 2-1/2 hours for tech to obtain belt. General service plus replacement of belt totaled 4-1/2 hours. Got to watch the World Cup and enjoyed the coffee machine!

Service took a little longer than I was told for the first portion of the service. (I had them change the battery). I was told 1 hour for the basic oil change and it was 2 hours before it got done. I was compensated for waiting so it wasn't a huge deal. Thanks.

Employees are helpful and friendly. Nice areas to wait. Snacks and drinks are provided. Overall good

Service was quick and Lucy was very kind working with me and explained and showed me that my car had a cabin filter which was not listed on my new car sticker like the new Corsairs mine is a 2020.

Bill did an excellent job making sure our first experience of buying a new car went perfect! He was very friendly and informative and I’ll be recommending Bill at Tom Roush Lincoln to others! Thanks Bill!