Reviews
Excellent service from start to finish.
Excellent service from start to finish. Will continue to use them for all my service needs. All of their work was done with an eye for quality.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Honda Fan, we are very happy we could provide you with a positive experience! We hope to see you again soon!
Good customer service.
Good customer service. Didn?t expect to need an alignment and new air filter/cabin filter but glad I got them. Car only has 19000 miles and I purchased with 11000.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Blane Hattox Harwell, we appreciate you taking the time to leave us this feedback. Have a fantastic day!
Friendly service and kept me updated on the progress of
Friendly service and kept me updated on the progress of my car. It was a recall fix and I had the oil changed while there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad we could help DB. Thanks for your business. Tell your friends and family about us.
All maintenance done very well.
All maintenance done very well. Everything handled well by my advisor Mark. The waiting area and free coffee is really nice. But The comment form should not impose a 25 word minimum.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chris C, your satisfaction is our top priority and we'll pass your concern on. Have a great day!
I had my brakes and oil change done today.
I had my brakes and oil change done today. Carlos was very helpful and friendly. The service time was done faster than I expected. Great work as usual!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're looking forward to your next Service visit with us, Shells. Please don't hesitate to reach out to Carlos if there's anything we can do for you before your next visit!
We get great service every time we come to Hendrick Honda
We get great service every time we come to Hendrick Honda of Newnan. Prompt service, immaculate facility and good communication. Would recommend to anyone. First rate
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mike Stine, we really appreciate your feedback and recommendation! Have a fantastic day!
They replaced a recalled fuel pump.
They replaced a recalled fuel pump. So, I can't see what they did, but the transportation service, the timing and the agent helping were very good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Sue for letting our team know about your experience. We look forward to helping again soon.
Great service department.
Great service department. Great service department. Great service department. The service is much better than this survey. Should not be a minimum on how many words I have to say!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gtrobsr, thank you! We are so happy to read such a great review. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
The wheels were not checked properly.
The wheels were not checked properly. A few miles after leaving the service, the light came on the dashboard. I had to stop to add air in the tire. This light did not show prior to the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your feedback about your most recent visit. We are sorry to hear of your experience and passed the message on to our Service Team for further review.
I purchased my new 2025 car in the evening and the next
I purchased my new 2025 car in the evening and the next morning noticed some scratches and a chip in the paint. One of the scratches was pretty deep. When I called my salesperson, I thought I would be told there was no way to prove I didn?t make the scratches. That didn?t happen. Anthony was amazing and told me to bring it back. I dropped it off and I heard from Anthony several times on the progress. One of the updates was that the car was going to a body shop. To my surprise, it was worked on right away and returned to me two days before expected!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cathie, we appreciate your patience and we're happy you found Anthony to be so supportive during your experience here at Honda of Newnan. Feel free to reach out to us if you need anything else. Have a wonderful day.