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Auto Giants Mitsubishi

(652 reviews)
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Sales hours: 10:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–4:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (571) 489-4819 (571) 489-4819
Used (571) 489-4694 (571) 489-4694
Service (571) 489-4564 (571) 489-4564

Reviews

(652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Giants Mitsubishi from DealerRater.

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Samuel and Sean saved the day!

My credit is less than great...well, let's be honest, it is pretty terrible...Samuel and Sean were both ready and willing to work with me to find me an affordable loan and make sure that I drove off the lot that day with a new (to me) car. Samuel listened to everything that I was looking for an took me through the lot to find what I wanted. I felt no pressure to buy anything and felt that my needs and wants were what was important. While we were driving cars, Sean was inside figuring out how to get me a loan that I could afford to pay. I got a great deal with an affordable payment. These guys got me out of my 1991 Volvo into a 2014 Jeep...A dream come true.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our experience was very good.

We had a very good experience with the sales agent. He was knowledgeable and patiently worked with us. We thank him for all the help and support he gave us. We will for sure recommend him to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Greg was awesome !!

I just just want to say Greg Steele knocked it out of the park with his customer service, quick response and accuracy to answer all or our questions and concerns when we purchased our 2014 Dodge Charger We would definitely recommend Greg Steele At Eastern for your any and all of yours car needs! and we will be seeing him again when we buy MY JEEP ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bonita, it was a pleasure to read about your recent purchase experience. Congratulations on your new 2014 Dodge Charger! Greg is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied customer. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter.

Good Experience

Samuel at Eastern Automotive was a good salesman. He provided information as requested about both cars available on the lot. Very informative about the purchasing process. Overall staff was excellent..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kimberly, thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that Samuel provided you with well-informed and pleasant car-buying experience. We appreciate your business and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff.

Dealer response

Kimberly, thank you for this fantastic review! I am happy to hear that Samuel provided you with well-informed and pleasant car-buying experience. We appreciate your business and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff.

great experience

Thanks Sam for helping me get my Infiniti. Love my new car and appreciate your work to assist me with the process. Will definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your great review! Sam is an asset to our team, and it is great to hear that he was able to help you throughout the buying process. I'll be sure to pass along your kind words to him. Enjoy the new Infiniti! Please don't hesitate to contact us if there's anything else we can do for you!

customer service

mr sam was knowledgable of performing his sales pitch he really worked with us and made my wife and i very pleased of the vehicle we chose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! Thank you for taking the time to write about your experience. It is great to know that Sam was able to provide you and your wife with the professional and knowledgeable service that Easterns Automotive Manassas is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers.

My Great Experience @ Eastern in Manassas!

I had a very good experience at Eastern in Manassas . Samuel (Sales) and Ben (Finance) were great. I have been telling everyone about them. They were extremely Professional and Courteous. I couldn't decide if I wanted the Mercedes ML or the E350; Samuel was very patient with me. Ben was very clear and concise. They went our of their way to get a vehicle over to Manassas so that I could be clear on which vehicle I wanted. It was the actually the best experience I've had purchasing a pre-owned certified vehicle. I would definitely recommend them to my friends and colleagues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for dropping by to leave this great review! I'm so happy to hear that you received the kind of top-notch service that we pride ourselves on at Easterns Automotive Manassas. I'll be sure to pass along your compliments to Samuel and Ben as well. I hope that you are enjoying your new car! We appreciate your business, and keep us updated if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.

Your job is your cedit

On Tues.09/09/11, I went to Eastern Motors in Manassas looking for a car. I got there at 10:00 am and was met by Mr. Bandon Johnson. By 12:00 noon I was leaving the lot in my new car. I was impressed with the service and If you really want a car, I recommend that you go there first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Francis, thank you for writing this review! Brandon is a great people person, and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. I hope that you are enjoying your new car! We appreciate the recommendation and we look forward to seeing you again!

OUTSTANDING

My experience with Eastern motors was great. When searching for vehicles they are my first choice. Charles aka Chas, was very patient and understanding. He helped me to get the vehicle of my choice, along with Sean. Sean worked hard to get me approved. It took a while, they were GREAT!! Along with Caroline. I was the last customer of the day. They worked well together. Chas even followed up with me the next day to see if everything was okay with the car. Great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tiffany, it was a pleasure to read about your recent experience with our dealership. Our team will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your kind words to Charles, Sean and Caroline as well. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter.

Great Experience

I had a great experience at Eastern motors. Derrick was very helpful. He knew alot about the cars he showed me. I was very pleased and happy they were able to get me approved. When others said no Eastern said yes. They did not take all day. All knew what they were talking about in regards to the car and the warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.