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Auto Giants Mitsubishi

(652 reviews)
Visit Auto Giants Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–4:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (571) 489-4819 (571) 489-4819
Used (571) 489-4694 (571) 489-4694
Service (571) 489-4564 (571) 489-4564

Reviews

(652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Giants Mitsubishi from DealerRater.

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Amazing Experience!!

Service was amazing!! From the moment I walked in Mike was courteous and attentive, offering me water or coffee, asking me if I needed anything. When it came to the sales aspect it was very low pressure which I appreciate. The negotiation was pleasant and there wasn't a lot of back and forth. Highly recommend Easter Motors! Mike you were awesome!! A friend of mine is looking for a car, she will be coming to see you after the holidays! Happy Holidays!!! Mel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mel, we love hearing about customers that have an amazing experience with us and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Mike is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience as well. Thank you for the recommendation, and feel free to contact us if you have any questions on your new vehicle. Happy Holidays!

Great experience

Amazing experience! Thank you for getting me what I wanted!! Great car I absolutely love it...very friendly staff with quick results. Thank you all!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Phylicia, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words. Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials.

Grateful for The Experience

I wanted to take a moment and appreciate the service I received from one of your sales person (Habte Zerabruk) I have never been at a car dealership and have had all my questions answered eloquently, have gotten the car of my dreams, and most importantly, have been treated with respect and care. Eastern Motors should be delightful to have him as a representative for the company, because is excellent. I am grateful for your sincere assistance and I will definitely be recommending you for my family and friends to come see you!!! Noah

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Ziggi! We strive to ensure that no question or concern goes unanswered, and it's encouraging to know that Habte was able to show you the knowledgeable and excellent service you deserve. We appreciate the recommendations, and we look forward to working with you again! Also, remember to find us on Facebook and Twitter for dealer news and specials.

Perfect client experience!!

I originally came to Eastern Motors Manassas with mixed feelings. I was involved in a car accident which resulted in my vehicle being totaled. Needless to say, buying a new vehicle was not something I had planned as I JUST payed my car off!! As soon as I entered the dealership I was greeted by Mike and his infectious smile. He was very friendly and helpful. He answered all my questions and reassured me that I was making the right decision. I would definitely recommend Easter Motors to my close family and friends. Thanks Mike!! Sharon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sharon, thanks so much for this great review and congrats on your new car! We try to create a friendly and professional experience for all of our customers and I'm pleased that you were able to perceive that. Mike is an asset to our team and will be very happy to hear your kind words as well. If you need anything else at all, please come back and see us. Also, check out our Facebook and Twitter for exclusive content and deals.

Greatest Experience. Very Happy with our new purchase

Everyone is so nice and very helpful. We are very happy with our experience. Everyone went above and beyond to get us in our new car. We will be using Easterns for our future purchanses!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brank, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence, and it’s quite an accomplishment to hear that our team provided you the top notch service we strive to deliver to each of our guests! I hope that you are enjoying your new car! If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests.

Amazing service!

Thank you for making my car buying experience so easy and hassle free. I worked with Samuel he was amazing and answered all my questions!!! Eli got me the best deal!!! I'll definitely come back here again ... Eli is the man

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Meryem, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both hassle-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Samuel and Eli will be pleased to hear about your positive experience as well. Congrats on your new car! Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions.

Samuel Frempong-Excellent salesmanship

Samuel K. Frempong the salesman was very patient and answered all questions. He proved to be very experienced with thorough knowledge of the cars he is selling. He was very honest and respectful. Eli his boss was exceptionally great with customer service. Samuel is an asset to the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great feedback, George! Samuel is an asset to our team, and it’s wonderful to know that he provided you with the excellent customer service that we pride ourselves on at Easterns Automotive Manassas. I'll be sure to pass along your compliments to Eli as well. We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way.

Good Job-Samuel

The Dealership salesman was nice and friendly,he had time for me and was also knowledgeable on the cars and their specs. I would highly recommend everyone looking for a car to get with him.Great service and a good sales skills.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for this great review! We make sure that all of our employees are friendly and knowledgeable, and I am happy to hear that Samuel was able to show you that. Congratulations on your new car! We appreciate your recommendation, and keep us updated if there's anything else we can do for you. Also, check us out on Facebook and Twitter for dealer news and specials.

Best car buying experience I've ever had

Greg and Eli really took care of me... Greg was very patient and he worked with me...I came in thinking I wasn't going to get a car but walked out with keys in hand! I recommend Eastern's to all my friends and family now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership with a positive experience. Greg and Eli will be happy to hear that their great customer service has made another satisfied customer. Congrats on your new car! We appreciate your business and look forward to serving you again! Also, visit us on Twitter and Facebook for access to our exclusive specials.

First experience at Easterns

This is the first experience we've had with Easterns Motors. Generally I was pleased. The car did not have a second key, which I'm accustomed to getting. I would recommend others to deal with Easterns, especially to work with Samuel Frempong.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new car! I am happy to hear that your overall experience with us has been pleasant. We appreciate your recommendation, and feel free to call or stop by if there is anything else we can do to help you.