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Auto Giants Mitsubishi

(652 reviews)
Visit Auto Giants Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–4:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (571) 489-4819 (571) 489-4819
Used (571) 489-4694 (571) 489-4694
Service (571) 489-4564 (571) 489-4564

Reviews

(652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Giants Mitsubishi from DealerRater.

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From the very first phone call that I made to Easterns...

From the very first phone call that I made to Easterns until I drove my car off the lot, Cory walked every step with me. His customer service is a natural for him and the other members at Eastern. I had not purchased a vehicle in 12 years and I was truly dreading the process. Cory made this so smooth and comforting for me, unbelievable. I would recommend him and the Dealer to any and everyone that I know. Thank you Cory!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

sjcook68 - Thank you for choosing us and we hope you recommend Cory to your family and friends!

Samuel is the reason y i will come back nd get another...

Samuel is the reason y i will come back nd get another car .he made my experience of buying my first car easy his service was just marvelous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

priscilla502$ - We hope you enjoy the new car!

Samuel was a joy to work with. He was very patient and a...

Samuel was a joy to work with. He was very patient and a man of his word. I really appreciate his time and he respected mine. I am a "return" buyer and really enjoyed the experience here. Again, I want to thank Samuel for a job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

DanielleRatliff – We will let Samuel know the great feedback you left! We appreciate the review and great ratings! We hope you recommend us to your family and friends!

Samuel was very professional and very knowledgeable in...

Samuel was very professional and very knowledgeable in handling my car buying experience. I would recommend him to anyone looking to purchase a vehicle. He helped me out when my credit was less than stellar helped my family out by allowing me to purchase a car. Great salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

randyabram1 – Thank you for the review and we hope you recommend Samuel to your family and friends!

My experience with Mr. Frimpong and his team was pleasant...

My experience with Mr. Frimpong and his team was pleasant during the entire process of my car purchase. Mr. Frimpong is simply the best! Thanks so much for your services!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

sappiah – We will let Samuel know the great things you had to say about him! Thank you and we hope you recommend us to your family and friends!

I am grateful for the helpfulness of my salesman Samuel...

I am grateful for the helpfulness of my salesman Samuel Frempong. The entire process went smoothly. No surprises after the fact. Thank you Samuel...GOD bless you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Aldiaz72 - Thank you for the great rating and feedback! We hope you enjoy the vehicle!

I have to say I was skeptical of going to Easterns but...

I have to say I was skeptical of going to Easterns but having some credit issues I knew I was going to have very few choices. Easterns was fantastic to work with and far exceeded my expectations and surpassed any service I have gotten at a dealership previously. I would recommend going there to anyone. Was not only one of the fastest car buying experiences but also one of the easiest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

EvanPoteet – Thank you for the great ratings and we hope you enjoy the new car!

our visit started on Sunday and we needed approval and...

our visit started on Sunday and we needed approval and came back Wednesday and we got a beautiful dodge grand caravan we are very happy with thank you eastern

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

carlos60 – We hope you enjoy the Caravan and please recommend us to your family and friends!

When I contacted this dealership, I had just experienced...

When I contacted this dealership, I had just experienced a major breakdown with my current automobile. Not only did these two gentlemen understand my my frustration and the urgency with which I needed service, they made the entire experience as painless as could be expected. The process of car selection, loan approval and final settlement was very efficient and professional. They far exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

ralphj44 – We’re excited that our team exceeded your expectations! We hope you enjoy the car and we thank you for the great ratings!

Had a great experience at Easterns Manassas! Nikos &...

Had a great experience at Easterns Manassas! Nikos & Eli were wonderful! Very nice and respectable people. My credit is awful, but I was able to walk out in a 2011 VW Jetta, which I love! Poor Nikos was busy with me, and another family trying to get our vehicles ready, but he was great and did everything he could to make my car buying experience smooth and stress-free! I would definitely recommend Easterns Manassas to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

danambee - We're happy to hear Nikos was able to get you into a 2011 Jetta! We hope you enjoy the vehicle and please recommend us to your family and friends!