Reviews
Ryan Terpstra - Service Advisor - 5/5 Stars!
Ryan, in the service department, was very thorough in explaining the issue with my Jeep, Further, he took great care of me during my visit. He's a great person to have on the Fox team and always treats my car as if it is his own.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
nice facility & great customer service.
I love working with Ryan, he treats me very well and any concerns I have are addressed. It is pleasant to work with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service and Staff
Great service and staff. Very friendly and attentive. Everyone that helped made it very easy to know what is going on and what needed to be done. Car was cleaner when I got it back then when I gave it to them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Travis Foor was my product specialist.
Travis Foor was my product specialist. He was very informative, professional, helpful, knowledgeable, kind and patient. He helped me get exactly what I wanted and very quickly. It was a great overall experience that will bring me back again for my next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Becky, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Travis's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, John Phillips, jphillips@foxmotors.com
Oil change
It was an oil change ? I've always been satisfied with service at Fox until this morning and the oil in my driveway
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Have received great service at Fox, the showroom, the salesman, and the service department! The new showroom & service waiting room are fantastic; the service department is helpful and quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Very friendly from the moment I dropped off to time of pick up the older gentleman was very polite and the service advisor went over everything very clear with me Cody Egan did a fantastic job making me feel comfortable with the work being performed on my vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Expert Service
courteous workers, knowledgeable, and happy. Greeted quickly and service desk explained work in a clear, understandable manner. Comfortable place to wait for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Express lane oil change
Everything! Oil change (Hemi), tire rotation and they even washed it for $60! Also had a very minor recall taken care of, all in less than an hour. Friendly staff too. Clean, well stocked waiting area was a nice touch also.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Dealer
Stephanie was very helpful and the overall experience from the dealer side was very good. Always appreciate the Fox group and their commitment to quality.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase