Fox Chrysler Dodge Jeep RAM of Grand Rapids

Comfortable waiting room. The service was very personalized. Worked with me on getting a loaner vehicle. Very knowledgeable and responsive staff. My service advisor Stephanie is always going the extra mile.

friendly staff, your team speaks to facts related to the service being provided to my Jeep Wrangler. I really like your Sales Staff.

I was greeted when I got out of my truck by Ahmed. He asked what I was there for (just an oil change) and said I could wait inside and not have to wait in the truck. He came and called me by name when it was finished and went over the diagnostics sheet with me and explained it all.

I went in for an oil change. I was greeted when I got out of my truck by Ahmed. He asked what I was there for (just an oil change) and said I could wait inside and not have to wait in the truck. He came and called me by name when it was finished and went over the diagnostics sheet with me and explained it all.

The young man was so polite & caring—even offered his arm waking me to car as it was ice covered in spots.

FRIENDLY AND PROMPT SERVICE! GREAT FACILITY! I'M HAPPY I BOUGHT MY VAN FROM FOX. KEEP UP THE GOOD WORK AND I WILL LET OTHERS KNOW.

I came in because I was losing air in my tire. Everywhere else I stopped told me I would have to wait at least 3 hours or until the next day. Cody the service advisor was able to get me Jeep in immediately without waiting too long. He worked with the warranty company to order a new tire. The warranty company was challenging to work with but Cody did not give up until they payed for the tire. The supervisor (man) was kind enough to have the team put my spare tire on so I could go pick my son up from school that afternoon. The next day, I had to go back to get my new tire put on. The team was short staffed so a bit behind getting my bill ready. The supervisor (woman) working allowed me to take my Jeep to go get my son from school while she sorted out my final bill. I was able to pay that over the phone. Thank you, you all made a difficult day easier for me and I appreciate that more than you know!

Professional greeting and service all the way thru and great follow up and closer. I can’t say enough good about all of the help and clean bathrooms

Work was done in a professional and timely manner. Listened carefully to my specific requests and provided attention to detail.

Nice waiting room but long waiting time. I can give you a review but don’t tell me I have to use enough words or I won’t give you a review.