Reviews
cleanliness of facility Plus accessibe location
1. Professionalism of staff plus excellent service. 2. Adequate workmanship of service technician. 3. Knowledge of service writer is ecxellent. 4. Facility layout and cleanliness
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast and Friendly
The people were friendly and helpful. I was able to schedule some maintenance. My oil change was done fairly quickly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fox Chrysler Dodge Jeep Ram of Grand Rapids, Mich.
Happy that they listened to me this time about my concerns. They explained what it was going to take to get my Jeep back up and running and how long I would have to wait for the parts to come in. Quick check and speedy out when my Jeep was ready.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Brought my Jeep in for some warranty work. All service was quality work and done in a timely manner. Staff was professional and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great people and Great service
Everything was as promised, and on time! All while dealing with such friendly people. It was very easy to schedule my appointment to get the work done to have the accessories installed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fox jeep
Friendly, organized, flexible. We pulled in for an oil change and left 25 minutes later. Very fast. And free because we bought our vehicle there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service like to snack bar
Courtesy ready to help. People are so nice and friendly family oriented. Bought my car from their transmission was bad they figured out the problem right away and fixed it very good company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
U-Connect update
First encounter with Brett in service. Very attentive and professional. Update took less time than anticipated. Appreciated they ran vehicles through car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great trasaction
Best car buying experience we have had. Josh Cline knows exactly how to equip a Promaster. Had options on it that made so no work was needed to use it in the manner intended. From the factory cargo floor and side trim panels in the rear I used it day one as intended without worrying about damage of the interior. Rear camera on the rear view mirror is a must I also think it would be a great benefit even with rear glass.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good. Keep working toward great.
Always pleasant staff, clean and nice facility. Keep working on improving. Appreciate the nice waiting area. Thank you for asking.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase