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Dave Arbogast Ford

(114 reviews)
Visit Dave Arbogast Ford
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–5:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:00am–12:00am
Sunday Closed Closed
New (937) 552-2548 (937) 552-2548
Used (937) 552-2469 (937) 552-2469
Service (937) 552-2657 (937) 552-2657

Reviews

(114 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Arbogast Ford from DealerRater.

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Terri & Derek are great

Best experience buying a vehicle in a long time. Terri Connally was awesome to work with & Derek was great at the financing end. Definately go there again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
6 people out of 6 found this review helpful. Did you?
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Satisfied Car Owner

What a FANTASTIC car buying experience!!! Terri Connally is very professional & knowledgeable, she explained everything clearly so I would drive away with all questions answered. She also had the vehicle pulled to the front & gassed up, ready to go when I arrived. The finance team is amazing as well! I can honestly say this was by far the BEST experience I’ve had at an auto dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nate is Great

This review is for Nate Coppock, outstanding customer service! Nate took the time to give me the attention I needed to buy a new car! He was very patient with me while I drove many cars! I’m completely happy with my purchase! Definitely will be sending others to Dave Arbogast to see Nate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This review is for Nate Coppock, outstanding customer...

This review is for Nate Coppock, outstanding customer service! Nate took the time to give me the attention I needed to buy a new car! He was very patient with me while I drove many cars! I’m completely happy with my purchase! Definitely will be sending others to Dave Arbogast to see Nate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I went to Arborgast today and worked with Dawn such an...

I went to Arborgast today and worked with Dawn such an awesome experience. Such friendly and very helpful crew. Thank you so much Dawn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Horrible service department! 5 hours to fix a extended...

Horrible service department! 5 hours to fix a extended warranty issue. Then they messed up my remote starter. Never again will or would go back to Arbogast Ford.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave Arbogast Ford always goes above and beyond.

Dave Arbogast Ford always goes above and beyond all expectations. Our salesman Darryl Fairchild made our buying experience totally painless. Once he found what we were looking for he brought every vehicle that made our criteria. This is the second vehicle we've purchased in the last 18 months and we'll be back when it's time to trade up!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dave Arbogast Ford always goes above and beyond all...

Dave Arbogast Ford always goes above and beyond all expectations. Our salesman Darryl Fairchild made our buying experience totally painless. Once he found what we were looking for he brought every vehicle that made our criteria. This is the second vehicle we've purchased in the last 18 months and we'll be back when it's time to trade up!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I always found purchasing a car to be extremely...

I always found purchasing a car to be extremely stressful. It’s not that way working with Chris. Patient, knowledgeable, relatable and a great salesman’s for Arbogast Ford. This is my first Ford in 45 years of life and I forgot how amazing it feels to drive a car you just love! Thank you again for your professionalism and great attitude. Job wel done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Waste of my time

I contacted this dealer about coming to see a truck and scheduled an appointment. I chatted with one of their online specialists over the course of the day, even receiving additional pictures. They were aware I would be driving an hour and a half to see this truck and would be paying cash if I liked the truck. I was told upon arrival that someone else was test driving the truck and that somehow appointments were double booked and that if they decided not to buy it that I could then purchase the truck. I was asked to sit and wait for them to return. I waited 40 minutes for no one to show up from their test drive of the truck I drove 70 miles to see. I was updated once during this time with, they’re on their way back. Upon walking out of the dealer I was told to have a nice night. Then when I was almost to my vehicle the salesman asked if I was leaving. I will not be buying a vehicle from this dealer ever, nor would I have purchased the truck I drove to see if it had even showed up.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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