Reviews
My Experience
Jason was extremely helpful with helping me to find a new car. It was a very stressful time as I had just totaled my car in the recent ice storm, so looking for a new car was stressful due to those circumstances and also being under a time crunch. He took time with me to find out what I was looking for and helped to make a very stressful time much easier and made the car shopping enjoyable. Dan was very helpful and friendly while helping with the financial aspect and even helped me find a lender with a lower rate of interest that ended up saving me money. I will definitely recommend Driver's Choice to anyone looking for a new/used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much, Angelia, for the great review! We're glad to have helped you through such a stressful time and you found a replacement vehicle so quickly. We'll be here for you in the future too! See you at your First Service appointment. Happy driving!!
simple-smooth-stress-free
I contacted the dealership through their website. Within 20 min. Darnell Whitley contacted me and we set up an appt for me to come in. Even though the transmission in our trade was going out, they took it for a trade and we got into another vehicle that day. It was simple paper work, the process went smoothly, and more importantly it was stress-free!! I left feeling confident in our buying experience, and also relieved that it was a no hassle buy, or gimmicks and such. Darnell was very knowledgeable, and helpful with all of my questions I had. I will Definitely return to Darnell to do any further business with the dealership, and highly recommend him to all our family, friends, or anyone else in the community. Also kudos to Theresa Lemen in finance....such a sweet lady, and was great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the lovely review. We're very glad to hear your experience was easy and smooth. We'll be here for you in the future too. Enjoy your new vehicle and Happy driving!!
buying a newer vehicle
Michael Whitfield is an awesome salesperson. He worked hard to try and get me in a comfortable yet affordable vehicle, he never gave up on trying to make it happen when I didn't think it would happen. Congrats Michael on making me a happy customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful comments. We're very happy to have you as a customer and hope to serve you for many years to come. Enjoy your new vehicle and we'll see you for your First Service appointment. Happy driving!
Excellent Sales Person
Rick Hawk was a great person to deal with, he new what i wanted and willing to wait but did a great job finding what to sell me and found me a Honda Pilot that just came in and made sure it fit in my budget.He was great. Now the managers and finacial team were very helpful to make it all work . I am very happy . Thank you Michael Pierce
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Michael, for the very nice review. We are excited to have you as a customer and hope to serve you as well in the future. We'll see you at your First Service appointment. Happy driving!
Nice Experience
I enjoyed buying my car here. Jen was a great representitive. She did everything she could to make me comfortable. Very honest. I would recommend this place so far...to anyone. Sean P
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Sean, you're comments are appreciated. We're so glad Jen was able to help you and your experience was good. Enjoy your new vehicle!
Great Customer Service!
Mike went above & beyond to find the perfect vehicle fit for me. Very impressive & funny guy. I was really impressed. I thought he would of gave up on me after 4 test drives.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the nice review. We're happy to hear that Mike didn't give up and found you what you wanted. Enjoy that new vehicle and we'll see you at your First Service appointment. Happy driving!!
very helpful
We wanted to trade in our vehicle to get a newer and better vehicle and we did just that. Richard was very helpful and provided a variety of cars to look at. This is the first time I have gone to a dealership to buy a car and I was very pleased with the outcome. I got a car that I love. I would tell all my friends to go to Rick to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for the kind words. We're happy you love your vehicle and glad that Richard made your experience a good one. We'll see you again at your First Service appointment. Happy driving!!
Very Courteous and Helpful
I called on a Saturday afternoon and said I would be in Monday morning to take a look at a car I had seen online. He asked me what time I would be there Monday morning and Rick had the car by the front door ..ready for a test drive as soon as I got there. THAT is SERVICE!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful review. We're very glad Rick was able to help you and that you are satisfied. We look forward to serving you in the future. Happy driving!!
very kind people
Process was longer then I exspected but im satisfied. The sales rep. Was very kind and helpful. I am glad i picked a place to help me work on my credit and get a great car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Good customer service
Man what can I say. Some people have bad first time experience with buying a car. I didn't feel that at all. I didn't feel rushed. Mike did not make me fall into the impulse buyer Column. Kept it all the way 100 percent real with me on what good choices were long term and not short term and what the bad choices were. Because of him and also the great prices and warranty agreements, I will be buying from this dealership for as long as I live in davenport. Thanks mike for awesome first time experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review. We're glad you had an "awesome first time experience" with Mike and Driver's Choice. We look forward to seeing you again at your First Service appointment. Happy driving!!