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Smart Kia of Davenport

(324 reviews)
Visit Smart Kia of Davenport
Sales hours: 9:00pm to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00pm–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
New (563) 265-8722 (563) 265-8722
Used (563) 293-2005 (563) 293-2005
Service (563) 514-4872 (563) 514-4872

Reviews

(324 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smart Kia of Davenport from DealerRater.

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Great customer service,

Rick was awesome. Very professional, he looked into every option to get me in the car I wanted. He went above and beyond. Countless phone calls. Great follow up. I would highly recommend Rick Hawk to any of my friend or family. The exact same goes for Dan the finance manager. Both were great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for the very nice review. Rick works very hard for his customers to make sure of their satisfaction. We're pleased you are another happy guest. Enjoy your new vehicle and Happy driving!!

Wonderful staff through entire process!!!!!!

Outstanding staff and finance departments!!!! Thank you to Rick in Sales and Ryan in Finance!! They go above and beyond for their clients!!!! Will purchase from them again! Highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you very much for the wonderful review! We're glad to hear the process was good for you. We look forward to seeing you again at your First Service appointment. Happy driving!!!

Salesman who went above and beyond.

Rick Hawk was very good to us. He was honest, sincere and worked very hard to find us a vehicle. We were totally unsure of what we wanted but he took the time to meet with us on every occasion we could be there and did his homework. Thank you Rick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you very much for the nice review. We're excitied to hear your experience with Rick was great and that you found what you wanted. Enjoy the new vehicle and we'll see you again at your First Service appointment. Happy driving!!

Very helpful

The sales person brought several cars for us to test drive. We had been to 3 other dealerships. My Aunt like the way she catered to her needs. We ended buying a car.....

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.
Dealer response

Thank you for your kind words. We are very happy we were able to help and that your Aunt appreciated the way we do business. We look forward to assisting you in the future as well and we'll see you at your First Service appointment. Enjoy the new vehicle!!