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Wills Toyota

(188 reviews)

Reviews

(188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Seamless

Went in to look at a Camry hybrid and was very impressed with the quick and seamless service. The only downside that I wished the Camry had was an automatic start key fob. The closing manager said I could get it installed here for $600+, which was a disappointment, but a kind employee in the service center referred me to some better and more affordable options. He said the range would be better. This spoke a lot of him. One more thing, the sales agents need to get computers! It would be a lot easier for customers and staff. A little old school but to each his own. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for sharing your seamless experience. Congratulations on your new Camry. Your feedback will be passed on to management. We are glad to hear that you found the accessory that fit your needs. You can always count on honesty when engaging our team. Please be sure to make us aware of any future automotive needs. Have a wonderful day.

First time auto purchase

Tim and I were very satisfied with Isaiah, Hank & Greg... Their prompt attention to us was recognized as amazing customer service! They treated us as family and will definitely be recommend from us to anyone looking for a vehicle.. Thanks guys! -Tim & Cali Wood

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your review! We'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Class act

Wills Toyota has class, and are very respectful. Greg, Isaiah and Hank treated us very well. If your looking for a great car Wills has them and they sure will treat you right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time out of your day to review us, Tim! We are happy to hear it! We hope to see you again!

Expedient purchase process.

Wills Toyota, Jerry, Hank and Steve were very helpful in to the process. My sales associate, Jerry was helpful, knowledgeable, answered all questions, and went a little extra, before, during, and after the sale. I am very pleased with my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of our team and our dealership Steve. We'll be sure to send an extra 'thank you' to Jerry for his top-notch service. Come visit us again anytime!

Best experience in town

It is the best place in town to buy a car. No pressure, awesome customer service and a quality vehicle. It hasn't changed in 30 yrs of buying vehicles from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hello, Thank you very much for the compliment and your repeated loyalty. We look forward to continuing to assist you with all of your automotive needs. Have a great day.

Doing business with Wills for 30 years.

We had a great experience purchasing our rav4. Great service and sales team. We have been doing business with Wills for 30 years, and have purchased many toyotas for our family. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the glowing review of our dealership. Thank you for being a long time, loyal customer and we always look forward to seeing you! Thank you.

Highlander

Sales person and service department was very helpful. I was looking for a Toyota Highlander. They had what I was looking for in a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for the perfect rating and review. We are glad to hear that your buying experience met your expectations. Let us know if there is anything else that we may help you with.

New Tacoma

I had a great buying experience at Wills Toyota. My sales associate, Chad Klemann, was super helpful before, during, and after the sale. The truck is beautiful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new truck! We're so glad you're loving it!

nothing to say

very good experience. employees know what theyre doing. always wanted a new toyota truck. and I finally got it. thanks for the patience you had with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are happy to know that you enjoyed our services. Congrats on your new truck and we look forward to your next visit!

Great Experience

Wanted a Highlander, Jerry Kraft was very helpfully and knowledge in answering our questions to help us decide on packages/type of Highlander we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive review with us! We are so glad to hear you enjoyed working with Jerry! Please let us know if we can do anything else for you!