Reviews
Great Experience
My advisor Robert was great. He was very courteous and very helpful. He thoroughly explained what needed to be done to my car and how much it would cost. He was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review of Robert and our service department, Tracy!
Excellant
Great service My advisor Pablo was very helpful and explained what was needed to be dine to my car and how much it would cost and called me when it was ready..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review of our service department!
Horrible
I went to this dealer to buy a MDX, after they found out i owed to much on my trade, they could not get me financed. I continued to send emails because i knew i could get financing with navy fed. About 4 days ago final got a email from sale manager saying he will do everything to help and call me back. I am still waiting for the call. I just picked up my 69000 check from Navy fed and will pick up my mdx fully loaded from another dealer
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are deeply sorry to hear that you did not enjoy your last visit. Please contact me at 301-575-1717 so we can discuss your visit. Again I apologize and I hope to hear from you soon.- Danny Savro
Great car buying experience.
Knowledgeable sales team members, professional finance team, and great car preparation team. I returned to the dealer to purchase some additional amendies and the service team was outstanding also. A great car purchasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review, Rod! I am glad we were able to make your experience easy and hassle-free. Come back to see us again soon!
Excellent service
The benefit of a free loaner car for the overnight the car was in for service was greatly appreciated. It enabled us to keep our commitments during the time our car was in for service and repair
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent review!
Appt for installing splash guards
I was greeted immediately upon pulling in service bay. My advisor was right there waiting on me. My car was ready and sparkling clean in the time promised. I love the new look of my car and Pablo took care of the whole process very expeditiously. Another fantastic experience at Tischer Acura!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ann, thank you for the 5-star review! Pablo will appreciate the kind words. Come back to see us again anytime!
Customer Service
Simeon and the Manager provided excellent customer service. They were patient while I worked with my bank to resolve some issues. I feel like part of the Acura family now.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lori, thank you for the excellent 5-star review! Simeon will appreciate the recommendation. Come back again soon!
5 New Cars from Tischer Acura Over 20 Years
My latest purchase of a 2018 Acura RDX is my fifth purchase of a new Acura at Tischer Acura over the past 20 years. Although there are two Acura dealers located closer to my home, I have consistently chosen to give my business to Tischer. In addition to competitive pricing and a friendly, professional sales staff, over the years, I found Tischer’s service department to be the absolute best around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! I am beyond grateful for your loyalty and we look forward to continuing serving you in the future!
Always available to the needs of my car
As I call to make an oil change appointment no need just come on in and we will take care of you and wait time never long & car was washed. Service advisor Michael and service center on point to take care of my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent review of our service department and Michael!
Another 5 star experience !!
Leon wrote my order up when I drove up. Again he was polite,friendly and the car was ready when promised That is important to me.He had my car cleaned and vacuumed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great that Leon helped you get your car serviced quickly. We hope to see you again.