Reviews
Price match and no games
This is the third time Tischer has gained our business over a dealer much closer to us. They deal honestly and don’t throw on fees when you go to close the deal. Very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review! We are so happy to see that you enjoyed your experience with us.
Service on 2016 MDX
Han in the Service Dept. was extremely courteous in arranging for loaner car and explaining service needed on vehicle. Great experience, compared to last time when service dept was rude. We said we would give Tischer another chance and we are glad that e did. This is our 3rd MDX and we also had a TLS prior to going to the MDX. Love the vehicle..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review! I will pass your kind words on to Han and the rest of our sales team.
Always great service
I have been coming to Tischer Acura since 2000 when I moved to Maryland. I trust the service department. I have never had a problem with the quality of service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent 5-star review!
A12 Service
This was the service I got today and they did an excellent job. Acura Service always does an excellent job & the new facility looks great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent review!
Another great experience with my favorite dealership
My recent car purchase on March 30th far exceeded all of my past purchases. I am truly happy and satisfied with my new TLX finding more and more features every day. Highly recommend Tischer Acura Laurel to all interested in purchasing a new or used car or SUV. Looking forward to returning for all my service needs in the years to come with their highly trained technicians.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review, Ann! I am our staff was able to help you find the perfect car. Enjoy your new TLX, we look forward to seeing you again soon!
Good service
We had a great experience at Tischer Acura, Tony was amazing, always available to answer questions and help. He was knowledgeable and friendly without being pushy. I have already recommended him to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review, Rynn! I am glad Tony was able to make your experience easy and hassle-free. Come back to see us again soon!
Service Experience
My experience on this service was was perfect You new service consultant (Leon) was excellent Provided useful information on additional work that needs be done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent, five-star review of our service department!
Stress less visit
The folks at Tischer Acura were knowledgeable, professional and courteous making the used car buying experience one that was definitely low stress. I really appreciated the fact that they were a one stop shop - evaluated my trade-in, prepped the new car, transferred all the paperwork and plates, initiated the loan; in and out in 2.5 hours. Haven't ever done that before at any dealer or Carmax.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great review! We are so happy to see that you enjoyed your experience with us. We hope that you enjoy your new vehicle!
Great Experience
Scheduled my appt. online. I was 10 minutes late arriving, but they were waiting for me. My service advisor, Michael Powell, is simply the best., polite, respectful considerate, knowledgeable are just a few adjectives to describe him. I, truly, appreciate him. Everything went well. I was in and out in less than an hour. I do not hesitate driving from Upper Marlboro, Md to Tischer Acura for my service needs. Please keep up the good work. I am a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the flattering review! We are so happy to see that you enjoyed your experience with us. We truly value your business and hope to see you again soon!
Good Experience
Justin was great!!!! Facility was quite nice too. Been a customer for over 20 years, happy to continue. Danny has done a great job with the Operation, Kudos to him as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent review! Justin and Danny will appreciate the kind words. We appreciate your loyalty and come back to see us soon!