Lexus of Wayzata

What a great place to buy a vehicle ! Pat Bernklau made our purchase painless.Service is also great. Thanks again

Clint the service rider was efficient and did not try to over sell me. In fact, he helped me decide to postpone some service that could wait awhile (and not incur the costs currently). Steve the body shop expert gave a reasonable quote to fix a couple minor items and fixed them timely. There was no upcharge on any of the service; in fact the bill was somewhat less than I expected. Thanks..........d

I live in Kentucky and was a little leery about purchasing a car long distance. The purchase went smoother than purchasing local. When I showed up to pick up the car it was everything and more than expected. I delt with Ignacio Garrigos and could not have been happier.

Gerald Franti is the best - helpful -courtous and willing to go the extra mile. What a asset to the dealership - you are lucky to have him.

This is the third time we have purchased a car through Cal at Lexus of Wayzata. It is always such a good result - we will refer this dealership and Cal Ryan to all of our friends and family. June and Jim Ullom

The entire process was a pleasure; from the initial discussion of what I was looking for to picking up my vehicle. I loved the no pressure approach and felt like they were working with me to find the best possible vehicle and price.

This is the second car I've purchased from Ignacio and Lexus of Wayzata. Background: This time, I/We purchased a 2009 Lexus IS 250 AWD certified pre owned (CPO) with low miles for my wife. I also bought an extension to the CPO warranty up to 5 years / 125 k miles. Just FYI - This is an exclusionary warranty and needs to be purchased at point of sale only. The downside is that it is not transferable, but that is a Lexus issue and not the fault of the dealer. Assessment of salesperson: The sales experience was excellent. I would rate Ignacio as a 10/10 on each of the following points easygoing, knowledgeable, easy to work with, NON rushed, NON pushy, went out of his way to provide information and pricing, EXCELLENT after sales service, help with learning the car functionality. In fact, I told my friend about the deal and he bought a GS350 AWD from Ignacio two days after I bought this car. Assessment of finance manager: I would rate the dealer finance manager (Scott) as 10/10. I know a lot about cars and I really appreciate the fact that although several products were showcased, none were forced onto me and in fact, he was actually trying to get me all I needed, and not necessarily what the dealer wanted to sell. THIS is a good reason why customers come back to this dealership I did! Assessment of dealership: The dealership was extremely clean; the facilities for both sales as well as service customers are excellent. They offer good quality coffee, wireless and plush seating so I could actually get work done during one of my service appointments. Assessment of pricing/financing: The pricing was fair and I think I got a good deal. In addition, the car was a lease return and the first owner purchased it from the same dealer. I already had my own financing, so I did not use Lexus Financial Services. Hence, I cannot comment on financing. Conclusion: In short, I consider the overall experience as divided into salesperson, price, service, the finance manager and the overall dealership. I am not a person to hand out full scores easily, but in this case, I would make an exception. I would rate everyone and everything 10/10 at Lexus of Wayzata, the salesperson Ignacio, the finance manager Scott and the overall experience.

My wife and I were just going to stop in and get some information on why we should buy a Lexus. We met with Jon Stusse, a gentleman who obviously enjoyed his job, and was very knowledgeable about what we were looking for. Needless to say, we are now new owners of a RX350 Lexus. Marlin & Ruth Torgerson

We are very pleased that Ignacio Garrigos helped us trade in our old RX330 for the beautiful RX350. Ignacio was very helpful throughout the process and took the time to show setup for bluetooth and other features in the car. We would definitely work with Lexus of Wayzata and Ignacio again.

We had a great experience working with Cal Ryan at the Lexus Dealership in Wayzata MN. We really didn't need a car for a couple of months and we went in to just shop and check out what was there. Cal did a great job of asking the right questions and showing us a car that met our needs. We bought that day. He has also been very responsive with returning calls and making sure we are satisfied.