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Everett Ford

(82 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
New (501) 436-0136 (501) 436-0136
Used (501) 436-4558 (501) 436-4558
Service (501) 436-4602 (501) 436-4602

Reviews

(82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Everett Ford from DealerRater.

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Thank you Ben and Carter for all you did for me.

Thank you Ben and Carter for all you did for me. Great services! Very professional and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Melvin at Everette Ford is Awesome.

Melvin at Everette Ford is Awesome. He made our experience so painless and speedy as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I presented a very fair offer for a used vehicle and they

I presented a very fair offer for a used vehicle and they refused to even discuss the price. Even when I met them in the middle, they still would not negotiate and told me the price was final. They tried to tell me that the car was not a previous rental vehicle when the Carfax showed exactly that. I even asked for the manager to call me multiple times and they never did. This is very unprofessional and not what I expected for a dealership with so many good reviews. I am very disappointed with how they treated me, especially since I was ready to buy the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Update: The general manager did call me back after the review. He was still not willing to meet me in the middle, but we decided that if either one of us changes our mind to give one another a call.

I live in Arizona and my elderly parents 87 and 84 years

I live in Arizona and my elderly parents 87 and 84 years old went to Everett to look for what I told them I wanted and they were treated very well and recommended a truck to me and I went and bought it from Melvin. Five star experience thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great time experience!

Had a great time experience! Melvin was awesome and made the process painless! Would highly recommend Everett and Melvin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional service.

Exceptional service. 100% satisfaction!!!! Highly recommend, and I will!!! Melvin Smith was incredible and highly knowledgeable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service!

Great customer service! Melvin did most things over the phone and had everything ready when we arrived! Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Highly Recommend Melvin Smith!

Highly Recommend Melvin Smith! Buying a brand new car for the first time was a little intimidating for me—I wasn’t sure what to expect. But from the moment we met Melvin Smith, he made the entire process feel so easy and stress-free. We already had a good idea of what we wanted, and Melvin respected that while still going above and beyond to make sure we were taken care of. You know how when you meet someone, you kind of feel them out to see if they’re genuine? It didn’t take long with Melvin—I could tell right away he was someone we could trust. He was honest, helpful, and made sure we got the best deal possible. What really stood out to me was how he stayed late, long after most of the other salespeople had gone home, just to walk me through everything and make sure I felt completely comfortable with my new car. That meant a lot. I would absolutely recommend Melvin to anyone looking to buy a car, and I definitely will. Thank you, Melvin! I love my new car and truly appreciate the time and care you put into making it such a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Josh was pleasant and very helpful.

Josh was pleasant and very helpful. I'm a very satisfied customer, and that's an understatement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had been looking a couple months for the Expedition

We had been looking a couple months for the Expedition with everything we wanted. Mark was able to deliver and the process was fast! We were out the door in our new ride quickly! Thanks again we couldn’t be more grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.