Reviews
Our Escape is currently waiting for the 2nd or 3rd part
Our Escape is currently waiting for the 2nd or 3rd part to arrive. We've been dealing with this for 2 weeks. Communication is not the greatest. I was given on loaner on Friday. My job requires a lot of driving so reliable transportation is a must.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager would like to speak with you more regarding this matter. Please reach out to us at (501) 315-4700. We look forward to hearing from you.
Because I think there is room for improvement, I am
Because I think there is room for improvement, I am giving a good rather than an excellent rating.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback. We appreciate your recognition and take your comments seriously — we're always striving to improve and hope to meet your expectations even better in the future.
Ben ,the service manager is always helpful sort of a
Ben ,the service manager is always helpful sort of a Johnney on the spot sort of speak. I always call at different times for service and you are always there to help. That is a blessing for people like me, and I really appreciate you all for being my service department!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're lucky to have Ben on our team—he truly goes above and beyond to be there when our customers need him most. It's wonderful to hear that his reliability and support have made a difference for you. We’re grateful for your trust in our service department!
Blake was very helpful.
Blake was very helpful. He made the buying process prompt and easy. He's a good salesman. Recommend highly.
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- Overall experience 5.0
Thank you so much for your kind words! We're thrilled to hear that Blake made your buying experience smooth and easy. He truly is a great asset to our team. We appreciate your recommendation!
I get great service with every visit.
I get great service with every visit. The staff is friendly and service is priced just right. I look forward to my next visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you consistently receive great service and find our team friendly and our pricing fair. We truly appreciate your loyalty and look forward to welcoming you back on your next visit!
Good job loved to ride home and picked me back up once
Good job loved to ride home and picked me back up once the services were completed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad you enjoyed the ride service and that everything went smoothly. It’s our goal to make your experience as convenient and comfortable as possible — we look forward to serving you again!
My experience met expectations The service department
My experience met expectations The service department could do better with notifications of service progress
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad to hear your experience met expectations. We appreciate your suggestion regarding service progress notifications — it's valuable input, and we'll work on improving our communication to keep you better informed throughout the process.
Great experience every time I visit Everett Ford.
Great experience every time I visit Everett Ford. The team is the best anywhere around
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're honored to hear that you have a great experience every time and that you consider our team the best around. Your support means a lot to us, and we look forward to continuing to serve you!
Excellent service and get you in there before your
Excellent service and get you in there before your appointment and service manger’s are excellent
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We're glad to hear you received excellent service and were taken care of promptly. Our service managers will be happy to know their efforts made a positive impact. We appreciate your support and look forward to your next visit!
I loved the experience with this dealership.
I loved the experience with this dealership. Adam went above and beyond to help me out and made it such an easy process.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Haley! We’re thrilled to hear you had a great experience. Adam will be happy to know he made the process smooth and easy for you. We truly appreciate your kind words and look forward to serving you again in the future!