Reviews
Customer wait facilities very nice.
Customer wait facilities very nice. A half-hour recall fix and an inspection of a seat belt took 3 times too long. No detail provided on an estimate to repair of over $700. Service rep unable to discuss detail. This was a service call not sales, so why send me a "sales" review form?
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Everyone that we encountered at the dealership was very
Everyone that we encountered at the dealership was very friendly and helpful.Britany was a rockstar in her role.They all made the deal happen so that I could get back across the mountain before it was too dark. Traffic was unreal and the road was a two lane and windy all the way. I would definetly recommend Fields Mazda.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kathy, we're delighted to hear that Britany and the Fields Mazda team provided such excellent service! It's great knowing they helped you get back safely. Thanks for recommending us!
Not knowing where people look for dealer reviews, I am
Not knowing where people look for dealer reviews, I am posting both here and Google. I admit that the process of buying a new car seemed daunting. So many horror stories and reviews. I spent hours of research both in cars and dealers. Some dealers never responded to inquiries. I finally decided on Fields Mazda in Asheville, NC. Even though it was over 100 miles away and farther than some other Mazda dealers. Very good decision. I spoke with Nathanael on the phone to ask a few questions and made an appointment. He was friendly and knowledgeable and the whole process was smooth and pleasant. Thank you Nathanael. I love my new CX-30. I also want to mention Lillie, the finance manager. Her friendliness and personality made the paperwork easy and even fun. Thank you Lillie for a great car-buying experience. I highly recommend Fields Mazda and the people there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Fields Mazda! We're delighted to hear that Nathanael and Lillie made the car-buying process smooth and enjoyable. Enjoy every mile in your new Mazda CX-30, and we appreciate the recommendation!
I had an appointment at 11:00 for a recall software
I had an appointment at 11:00 for a recall software update which should take 30-60 minutes (at a maximum!). 2 hours and a half later my car was ready. A pleasant service advisor but no ongoing feedback or reason for why it took so long.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
From start to finish everyone was engaging and efficient!
From start to finish everyone was engaging and efficient! Brent and the entire team were a pleasure to work with. Zoom Zoom..out the door in 3 hrs w a new car. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic feedback! We're delighted to hear that Brent and our Fields Mazda team made your car-buying experience efficient and enjoyable. Enjoy your new ride, and we appreciate the recommendation!
After putting off buying a newer car for many years I
After putting off buying a newer car for many years I gave in and shopped online and then visited a dealership in the area for a 24 Toyoto Rav 4. After looking at two Rav 4 it was apparent that the salesperson and I were not on the same page on our thinking. I left and never looked back. The very next day, my grown son and I decided to drive through the Fields Mazada lot and I liked what I could see of the snow covered inventory. We went inside where we met Brent and he was knowledgeable and aware of what I needed to meet my needs. He described a MC30 that was on the lot and had it cleaned of snow and showed it to us. I liked it enough to drive it and it handled nicely, and had all the heated seats, and sunroof and other features I didn't know I needed, All these features are standard! I wasn't planning on buying that day but I couldn't come up with a reason not to buy. It's been a couple of weeks now, and I become more and more satisfied and relieved the hunt is over. Thanks to Brent for his kindness and knowledge of the MC30 and to Lillie for her knowledge when processing the financial details. My son and I enjoyed the day buying my 2025 MC30.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're delighted to hear that Brent and Lillie made your visit to Fields Mazda a positive one. Enjoy all the features of your new 2025 MC30, and we're here if you need anything in the future!
Brent got me a great deal and was easy to work with.
Brent got me a great deal and was easy to work with. It is clear he advocates for his clients.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mia, for stopping by to leave Fields Mazda a wonderful review of Brent!
Walked in, was greeted by Mr Brent Curvin.
Walked in, was greeted by Mr Brent Curvin. We told him what we were interested in and some other details. He worked with us and got exactly what we wanted on price and interest rate. Not pressuring at all. Very pleasant
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Brent provided a pleasant and pressure-free experience at Fields Mazda! It's great to know you got exactly what you wanted in terms of price and interest rate. Thank you for choosing us!
Excellent service from my salesperson, Brent and do and
Excellent service from my salesperson, Brent and do and finance assistant, Samantha. This is my second purchase from Fields within two years, and I have no complaints
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Fields Mazda again! We're delighted to hear that Brent and Samantha provided excellent service. We appreciate your continued trust in us and look forward to serving you in the future!
Easy negotiations and no pressure to purchase.
Easy negotiations and no pressure to purchase.. Could not be happier with our new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We couldn't ask for a better review of Fields Mazda. Thanks so much, Deborah!