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Fields Mazda of Asheville

(663 reviews)
Visit Fields Mazda of Asheville
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Mazda of Asheville from DealerRater.

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My experience at the dealership was smooth, and the sales

My experience at the dealership was smooth, and the sales consultants were knowledgeable. I appreciated the clear pricing, lack of surprise fees, and no required add-ons. The dealership treats buyers with respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

John, we're delighted to hear that you had a smooth experience with our team at Fields Mazda. We strive for transparency and respect in every interaction. Thank you for your feedback!

Fields Mazda has been amazing nice friendly and very easy

Fields Mazda has been amazing nice friendly and very easy to work with! Would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We couldn't ask for a better review of Fields Mazda. Thanks so much, Courtney!

We were pleased with the sales rep, Gage.

We were pleased with the sales rep, Gage. Buying process at the dealership took far too long.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your patience and understanding during the buying process at Fields Mazda. Complete customer satisfaction is always our aim and your feedback is valuable as we continually strive to improve. Enjoy the ride!

Nathanael was great.

Nathanael was great. He talk to us with all the details. Great costumer service and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Nathanael was great to work with. Thanks for choosing Fields Mazda!

Consumer response

Atelis0212 Nathanael was great. He talk to us with all the details. Great costumer service and

I had a very enjoyable experience.

I had a very enjoyable experience. I took my recently purchased Miata (preowned) to Fields for routine service. The Service Department welcomed me like I’d purchased the Miata from Fields. Jewel, in particular, was so helpful and friendly. The service was great. They even washed the Miata for me! I’m adopting Fields for all my service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jim, we're delighted to hear that Jewel and our Fields Mazda team made your service visit so enjoyable! Thank you for choosing us for your Miata's care; we look forward to seeing you again. Safe driving!

Friendly, fast, efficient and transparent.

Friendly, fast, efficient and transparent. Great experience. Brittany was a pleasure to work with and will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had a great experience with Brittany and the team at Fields Mazda, James! Thank you for your kind words, and we look forward to welcoming you back in the future.

Fields Mazda of Asheville is an awesome dealership!

Fields Mazda of Asheville is an awesome dealership!! Jax in the service department has always been very thorough and professional. I highly recommend Fields Mazda of Asheville!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Janne, thank you for recommending Fields Mazda of Asheville! We're delighted to hear that Jax provided thorough and professional service. We appreciate your support!

This is a beautiful dealership not high pressure and

This is a beautiful dealership not high pressure and everyone is so friendly, knowledgeable and helpful. They all work together to make things run smoothly. My salesman Nathaniel couldn’t have done a better job, We would definitely use him again for our fifth Mazda down the road of course.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that Nathaniel and our team at Fields Mazda provided a smooth and friendly experience. We look forward to assisting with your future Mazda needs!

I recently had a great experience buying a car at Fields

I recently had a great experience buying a car at Fields Mazda of Asheville. Brent was incredibly helpful and knowledgeable, making the process smooth and enjoyable. Sam handled the paperwork quickly and efficiently. Overall, it was a pleasant and hassle-free car-buying experience. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Barry, we're delighted to hear that Brent and Sam made your car-buying experience at Fields Mazda of Asheville smooth and enjoyable. Thank you for the recommendation!

I recently had my first experience with the service

I recently had my first experience with the service department and it was great. Jewel is very professional and the best that you could ever hope to deal with. Great dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bobby, we're delighted to hear that Jewel and our Fields Mazda service team made such a positive impression on your first visit. Thank you for the kind words!