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Fields Mazda of Asheville

(663 reviews)
Visit Fields Mazda of Asheville
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Mazda of Asheville from DealerRater.

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Sales, Finance and Service were all great to work with.

Sales, Finance and Service were all great to work with. The experience with Nate in sales was great. He listened and answered questions as needed. He was not pushy. He was instrumental making sure my car got from ship to dealer to me. Samantha in finance was also great to work with. She was efficient, knowledgeable and did her job well. Jeff in service made sure my requests for cleaning were met. I felt very well cared for driving my new car home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Fields Mazda! We're delighted to hear that Nate, Samantha, and Jeff provided excellent service throughout the process. Enjoy driving your new car home!

Everyone was courteous and respectful.

Everyone was courteous and respectful. Brent was very friendly.the cx50 met my needs. Thanks

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We couldn't ask for a better review of Brent and Fields Mazda. Thanks so much, Ernie! Enjoy your Mazda CX-50!

My Service Rep, Jewel, was professional and courteous.

My Service Rep, Jewel, was professional and courteous. I will go back to Fields Mazda for all of my car care needs.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Eron, we're elated to hear that Jewel provided you with professional and courteous service at Fields Mazda. Until next time, drive safely and take care!

Excellent customer service, they diagnosed all my issues

Excellent customer service, they diagnosed all my issues and quickly fixed them for a reasonable price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Fields Mazda provided excellent customer service and resolved your issues efficiently, Jim. Thank you for choosing us, and we look forward to assisting you again!

I cannot say enough nice things about Brittany here.

I cannot say enough nice things about Brittany here. She was respectful and never harassed me about buying a car and let me take my time and think on things before I made a decision. Everyone else I dealt with was lovely and the dealership is very well appointed.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Brittany and the team at Fields Mazda! We're delighted to hear that our respectful approach made a positive impact on your car-buying journey. Enjoy your new ride, and feel free to reach out if you need anything in the future!

It felt upscale when I walked in.

It felt upscale when I walked in. Nice layout and a modern feel to it.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Fernando, thank you for sharing this praise for our dealership! We hope to see you again soon at Fields Mazda.

Dealer response

We'll pass the kudos onto John! Thank you for recommending him!

Consumer response

John Merrill was pleasant, accommodating and easy to work with. I will certainly recommend him to others.

Brent was fantastic he made the process so smooth as well

Brent was fantastic he made the process so smooth as well as finance manager great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words for Brent! We appreciate your support here at Fields Mazda.

My purchasing experience from Fields Mazda of Asheville

My purchasing experience from Fields Mazda of Asheville was excellent. Mary “Joy” Gul went above and beyond to make my purchasing experience go smoothly. I would highly recommend working with Joy to purchase your next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sandra, we're delighted to hear that Joy made your purchasing experience at Fields Mazda of Asheville so smooth and enjoyable. Thank you for recommending her and our team! Enjoy your new vehicle!

Very easy to deal with and very responsive.

Very easy to deal with and very responsive. I would recommend dealing with Brent, easy to communicate with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brent made your experience at Fields Mazda smooth and enjoyable. Thank you for recommending us!

Clean modern facility.

Clean modern facility. Staff was very helpful, salesman easy to work with. Purchase process was seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a seamless experience at Fields Mazda! Our team takes pride in providing excellent service and maintaining a welcoming environment. Enjoy your new vehicle, and thank you for the kind words!