Reviews
I have been going to Melina Ford for the last six years
I have been going to Melina Ford for the last six years purchasing cars. I had a wonderful experience with this Ford company and I remain a loyal customer. They worked on getting me financed. They did their best and I hadn’t gotten a great deal on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Patrick, Thank you for your wonderful review! We are so happy you had a great experience at Mullinax Ford! We look forward to working with you again in the future.
Coop, my sales representative, couldn’t have been anymore
Coop, my sales representative, couldn’t have been anymore awesome. Knowledgeable and efficient. Never felt pressured. Totally felt like he was really helping me out. Maurice in finance was awesome too! Total experience at Mullins Ford Vero was outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your awesome review, booandme! We're glad Coop and Maurice made your experience smooth, helpful, and pressure-free. It’s great to hear everything went so well from start to finish!
I had the best auto buying experience here in all my
I had the best auto buying experience here in all my years. It went smoothly, so much easier than I expected. Robert Sala was great in every step of the process. He is an interesting and relatable conversationalist, he knows when to talk and when to listen, he's a good listener. I appreciate all the help he provided and would gladly recommend him and this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Teddi, for the rave review! We love to hear this kind of feedback. We'll pass your kind words along to Robert. We look forward to working with you next time!
I recently had my car serviced at Mullinax Ford, and I'm
I recently had my car serviced at Mullinax Ford, and I'm extremely pleased with the experience. From the initial consultation to the final check-up, the team was professional, honest, and knowledgeable. They clearly explained the issues with my car and provided multiple options for repair, including a preventative maintenance plan that I appreciate. The work was completed promptly and efficiently, and the quality of the repairs is evident. Mullinax Ford has truly earned my trust, and I will definitely be returning for future services. Service Advisor Justina Lameo is a great person and honest...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your excellent review, Loren! We're thrilled to hear Justina and the team provided honest, professional service and clear communication throughout your visit. It's great to know we've earned your trust, and we look forward to helping you again in the future.
Christian It was a great experience and Mullinax ford
Christian It was a great experience and Mullinax ford was great service came all the way from COCO and worth the drive .Thank You very much !!!! And Thanks for hooking up my phone and Sue at The Front Desk
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the terrific review! We are so happy you made the drive and that Sue was able to help you with your phone!
Great Car Buying Experience.
Great Car Buying Experience. Bought a used Car here with the help from Shena. She was so compassionate and helpful. Had been to a local Toyota dealership the week before and left in tears and I wasn't going to buy a car. Until I met Shena. Thank You Shena for making this a pleasant experience. And Thank you to the gentleman who delivered the car and took his time to explain different things in the car. Will Definitely recommend Shena and Mullinex Ford of Vero Beach.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your heartfelt review, Cheryl! We're so glad Shena turned your experience around and made the process compassionate and stress-free. It's wonderful to hear the delivery team also took great care in helping you feel confident with your new car.
Robert Sala and Rubin Martinez were very helpful
Robert Sala and Rubin Martinez were very helpful throughout the entire process, polite and respectful, no sales pitch or pressure. The receptionist was very polite too and other staff were willing to help as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, illegalblonde3! We’re happy to hear that Robert, Rubin, and the rest of our team made your experience smooth, respectful, and pressure-free. We appreciate your kind words and are here whenever you need us!
I purchased my first car from Mullinax Ford of Vero Beach
I purchased my first car from Mullinax Ford of Vero Beach yesterday. The entire process was the easiest, best, and most rewarding car purchase experience I have ever had. This is the ninth Ford my family has purchased at different dealerships. I was very excited the car experience went so well. My salesperson, Carol Lancaster, worked efficiently to give me all the information I was looking for to make an informed purchase. Simply stated, she made it easy for me to buy the car. I have already recommended her to my auto insurance specialist and several others. The finance guy, Ruben, did an excellent job moving everything along to close the sale in a friendly, professional manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing review, Jhubbard! We're thrilled to hear Carol and Ruben made your first car purchase such a smooth and rewarding experience. It means a lot that you’re already recommending us to others—enjoy your new ride!
Excellent service, friendly sales rep, great product.
Excellent service, friendly sales rep, great product. The vehicle was exactly as described and the purchase process was smooth and quick. Highly recommended!.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your great review, Mwals! We're glad to hear everything from the service to the vehicle and sales experience met your expectations. We truly appreciate your recommendation!
I have been coming to Mullinax since it opened in vero,
I have been coming to Mullinax since it opened in vero, and have absolutely loved it. I brought my vehicle in for service last week and Jessica Egan was my service advisor and this was my very first bad experience, now I’m a little older so I know I may not catch on as quick and I may ask a few more questions but the way she handled was disappointing she was so annoyed by me, never smiled even when I tried to lighten the situation with a silly joke, such a unhappy young woman! I just gave up and continued with please and thank you’s. In my opinion if you were that unhappy with your job you just find a new one. I am doing this review anonymously because I know what a great place this is and I would like to continue being a customer and I will request a new service advisor once it’s time to come back! Thank you to Melissa who helped check me out when my car was ready and Thank to the young man who helped me find my car (sorry I didn’t get his name).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your honest feedback. We're sorry to hear that your recent visit didn’t meet the high standards you've come to expect, but we appreciate your longtime loyalty. We're glad Melissa and our team were able to assist you, and we look forward to providing you with a better experience next time.