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Gengras Ford

(48 reviews)
Visit Gengras Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:30am–5:00pm Closed
Sunday Closed Closed
New (855) 428-4544 (855) 428-4544
Used (855) 467-2425 (855) 467-2425
Service (855) 531-9763 (855) 531-9763

Reviews

(48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gengras Ford from DealerRater.

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Awesome Buying Experience

Gengras made the purchase experience extremely easy. They found a vehicle to fit my preferences and made the whole process very easy. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gary T Brideau

I did not like the fact that they canceled my free or oil changes and I was forced to pay $99 for a year oil change when I didn?t have the money

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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DLD92041@SBCGLOBAL.NET

excellent experience definitely would receive recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great service

Great service.... have been having issues for sometime with my F150 and this time I think they fixed it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Oil change

Quick and easy service. Staff is respectful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

2018 LINCOLN MKX

I WAS JUST INFORMED THAT THE DEALERSHIP WILL NO LONGER OFFER MY FREE OIL CHANGES THAT I WAS GETTING WITH THE PREVIOUS DEALERSHIP. I WOULD THINK THAT GOOD WILL WOULD PREVAIL WITH THE NEW DEALERSHIP. THAT IS WHY I WOULD NOT RECOMMEND THIS DEALERSHIP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Annette, thanks for the great star-rating! We apologize for any inconvenience the change may cause. We hope you continue to choose Gengras Ford for all your vehicle needs! Take care.

Gengras Ford

I have always had my cars serviced at Gengras ford and they have always provided excellent service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Darrell, we set high expectations for ourselves so it?s gratifying to hear you have had great experiences with us! Thank you so much for taking the time to leave us your review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Gengras Ford

Excellent customer service. Prompt return calls and attention at dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! Thank you for leaving such a great review and high star rating! We hope to be of service to you again! Take care!