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2019 consumer dealer award
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2019 consumer dealer award

Reviews

(96 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coda Motors from DealerRater.

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Will sell you a lemon.

Checked out a 9-3 Saab here. White smoke billowing out of the exhaust yet still decided to take it for a test drive. Wanted to take it on the highway for the test drive but upon the test drive the car barely wanted to move. After pulling over and restarting the car it did work. Looked under the hood and was missing the coolant reservoir cap which wouldn’t be a big deal if it wasn’t located on top of the battery. There was also a fresh oil rag under the hood(like it was just topped off). When I asked the salesman he didn’t know a single thing about the car. Red flags everywhere and tried to give the benefit of the doubt but the car was clearly a lemon. I feel bad for who ever bought it. I wouldn’t trust this dealership to watch my glass of water while I went to the washroom let alone buy and finance a car with them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
5 people out of 5 found this review helpful. Did you?
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Sacammed customer

Scam Scam Scam Don’t buy a car from Them unless you’re desperate and can’t to better and even then don’t . This place is terrible. Sold me a Jaguar with no working remotes or locked doors and said they would fix it after having my car for 9 days they had me lick it up with my doors not working. Ahmed is a liar and speak like a politician to smooth out your issues. Nikki is an airhead who only sales cars and is spacey as xxxx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
15 people out of 17 found this review helpful. Did you?
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I'm not sure what their problem is!

I'm not sure what their problem is! Wasn't very friendly took a long time for sales to answer the phone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Bill. I have looked through our records and see that you did inquire on 6/6/2023 at 12:23 pm about our 2012 Ford Edge that we have in our inventory. You only provided an email which was responded to 3 minutes after your inquiry came in. We here at Coda Motors are a high volume independent dealership. If you called in please let me know who you spoken with and I would be happy to look into this matter. In todays world a lot of businesses are short staffed but with that being said, we always answer the phone. Just because the phone wasn't answered in a timely matter does not justify this negative review when you inquiry was responded to promptly in 3 minutes. Feel free to reach out to one of the managers by calling 630-789-2277.

The dealership quit corresponding when I began

The dealership quit corresponding when I began discussion on the many electrical problems shown on the CARFAX. As a result of this situation I did not pursue purchasing the vehicle. I feel that this dealership is not trustworthy!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Rip off buying used car they lied about everything

Most terrible dealer you can possibly deal with false promises and do not back up their word I have nothing but nightmare, mechanical problem since I got this..

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
22 people out of 22 found this review helpful. Did you?
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Stay away!!!!

I would strongly encourage you all not to buy here. I was interested in purchasing a c300 coupe they had that was going for $10,995. I asked the young lady who’s their receptionist, if the car was still available before I drove all the way out there and she said it was out for service. I asked how long until it would be ready and she said who knows. 🤦🏽‍♂️ very unprofessional. I called 3 weeks later and the same young lady told me the car was out for service. I guess they had to rebuild the entire car in all that time. Anyway, 4 months later I see they still hadn’t sold it and had dropped the price on it by 2 grand which means they didn’t fix the problem and plan on sticking it to the consumer. You can smell the dishonesty in the air when you walk into their dealership. They have no morals and will stick you at all cost. They buy good looking cars from dealer auctions with major internal problems but they know people will still buy just based off of appearance. Use your brain and go to a more reputable dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
15 people out of 16 found this review helpful. Did you?
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DONT WASTE YOUR TIME HERE!

Do not waste your time with this dealership! I cant even begin to tell you how much time of mine they wasted! I was looking to purchase a used Subaru and waited for them to make repairs only to find out they never even approved said repairs because it was $4,000, then only dropped the price $1,000 and said its "as is". Not to mention the incredible lack of communication. I said "Thanks for wasting my time!" and Carol said "You're welcome!" What a joke.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
12 people out of 12 found this review helpful. Did you?
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Do not buy cars at this place they sell bad cars and have

Do not buy cars at this place they sell bad cars and have bad service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Defective cars, untrustworthy, horrible customer

Defective cars, untrustworthy, horrible customer service,don't respond on timely fashion. Horrible place to buy a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

The worst place to buy a car

The worst place to buy a car The dealer will not fix a damaged car They will not call you back I just bought a 2017 Nissan Versa Not only is the transmission trashed the odometer doesn’t match the current reading on the car

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
14 people out of 14 found this review helpful. Did you?
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