Reviews
Was early for appt.
Was early for appt. Met immediately by service staff and van taken back quickly. Service completed within a reasonable time. Have always received excellent service at this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donald, we're delighted to hear that our service team at Harper Jeep Ram Chrysler Dodge took great care of you and your van. Thanks for being a loyal customer!
Brought my FIAT 500 Abarth in for a Service Recall.
Brought my FIAT 500 Abarth in for a Service Recall. The service was completed in less than an hour, during which I was able to look at the new FIAT 500e EV. Everyone there was very pleasant & helpful. It was a fine experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frank, we're glad to hear that your service visit at Harper Jeep Ram Chrysler Dodge was efficient and easygoing. Thanks for sharing your experience with us!
Had a great experience!
Had a great experience! Kelly is the best! She kept me informed on everything they were doing! I had a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, we're delighted to hear that Kelly provided you with such a great experience at Harper Jeep Ram Chrysler Dodge! Thanks for sharing your feedback!
Good service, requested a vehicle inspection.
Good service, requested a vehicle inspection. Was given a sheet printed black & white intended for color impossible to read. Would like to have another copy emailed to me in color. Tried to call, but call was dropped immediately twice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy to make an appointment, staff was friendly and
Easy to make an appointment, staff was friendly and attendent upon arrival. Performed oil change and full inspection. Work took somewhat longer than expected. Inspection summary was excellent but printed in black & white and difficult to read, intended for color printers. Also price seemed a little expensive for a simple oil change. Probably just inflation caused by the current administration!!👎👎
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis, thanks for your feedback! We're glad to hear our team at Harper Jeep Ram Chrysler Dodge was friendly and attentive. We'll take note of your comments about the inspection summary and pricing.
Best customer service I’ve ever experienced !
Best customer service I’ve ever experienced ! Waiting room and restroom is Ritz Carlton level!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike, thank you for sharing a positive review of Harper Jeep Ram Chrysler Dodge!
On the way to get annual oil change the CEL came on.
On the way to get annual oil change the CEL came on. Tech found a loose EVAP. Tightened the fasteners & cleared the problem. Kelly kept me informed and all went well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
PJ, we're glad to hear Kelly and the team at Harper Jeep Ram Chrysler Dodge took care of your vehicle promptly. Thanks for sharing your experience!
I want to thank Karrar and the managers at Harper… they
I want to thank Karrar and the managers at Harper… they went above and beyond to make the deal happen…. If you are looking for a vehicle to purchase you really need to stop in and give these guys a chance to earn your business you will not regret it 😇 this is our second vehicle we bought through Harper and they are a fantastic dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful feedback! We're delighted to hear that Karrar and our team at Harper Jeep Ram Chrysler Dodge made your experience exceptional. We appreciate your continued trust in us and look forward to serving you again!
Had to bring in my Jeep 4xe for a warranty issue with the
Had to bring in my Jeep 4xe for a warranty issue with the battery. Christine and the crew at Harper took care of me and made the best out of a lengthy repair due to parts availability. They got me in a loaner and Christine kept me in the loop on what was happening over the course of the 5 weeks they had my jeep. I really appreciated it and will continue to recommend them to friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stephen, we're glad Christine and the Harper Jeep Ram Chrysler Dodge team could assist you through the repair process. Thanks for your patience and support!
Excellent greeting from Madeline.
Excellent greeting from Madeline. Quickly completed paperwork and began the service process. Customer was informed of vehicles progress until completion of service Customer billing was complete and understandable Excellent work. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kenton, we're delighted to hear that Madeline and the Harper Jeep Ram Chrysler Dodge team provided excellent service. Thanks for sharing your positive experience!